If you’re a homeowner who's behind in your mortgage payments, a scammer might contact you, promising to save you lots of money and stop a foreclosure. Scammer companies claim that their services can prevent the loss of your home, usually through a mortgage modification, but these companies often leave homeowners in worse shape than before.
Read on to learn more about scams related to modification services and get tips on how to avoid them.
Mortgage Modification Scams
Borrowers who're struggling to make their mortgage payments might have a number of options to get caught up on the payments, including a modification, forbearance agreement, or repayment plan. You can apply for any of these options, including a modification, on your own without paying for assistance. But scammers might send you mailings trying to convince you that you’re better off hiring their company to help you with the process.
Solicitations and mailings that you get from a modification company tend to look official, even though they aren’t. The name of the company might sound like the government has endorsed the program, or the mailing might refer to official U.S. government programs. Typically, scammer mailings claim you can “Stop foreclosure now!” or “Over 90% of our customers get a loan modification.” These statements are ploys to get you to call the company. Once you do, the main goal of a scammer modification company is to separate you from your money by getting you to pay for the company to, supposedly, help you get a modification.
Many times, though, scammer companies either never complete the modification process or never contact the lender or loan servicer at all.
Modification Companies: High Fees for Few or No Services
Modification companies promise that they'll save you tons of money, and you'll be able to keep the house by getting a loan modification. But these (and other) foreclosure rescue scammers exploit a homeowner's trust and desperate situation by:
charging very high fees for services the homeowner could easily do without assistance, like sending in documentation to the servicer
charging money for specific services and then not doing anything to earn the fees, or
taking steps that actually hurt the homeowner, like missing deadlines, sending the wrong documentation to the servicer, failing to return the servicer's calls, or allowing a foreclosure sale to happen.
A modification company might try to convince you to pay for a “forensic loan audit” or a “securitization audit” to improve your chances of getting a modification. Don't bother.
What’s a Forensic Loan Audit?
In a forensic loan audit, a loan auditor supposedly reviews the paperwork from when you took out your mortgage to see if the lender complied with the law. If the audit reveals legal violations, you can theoretically then use the results to strong-arm the lender into giving you a modification.
But the way most companies conduct this kind of audit is by having a low-level processor enter your information into a compliance software program, and the program then spits out a very basic report. In most cases, no errors or only minor errors are found. The salesperson might say that the results of such an audit will force the servicer into giving you a modification, which is rarely true. You'd have to raise the legal violations in an answer to a foreclosure lawsuit or file your own suit to have any effect.
What’s a Securitization Audit?
In a process called securitization, multiple loans with similar characteristics are pooled and then sold in the secondary market, often to a trust. A securitization audit will supposedly reveal whether your loan was securitized and, if so, whether the securitization was done correctly.
But securitization audit reports usually just give you publicly available information and make unsupported conclusions of law that aren't useful when trying to get your loan modified.
Tips to Help You Avoid Becoming the Victim of a Modification Scam
Here's how you can avoid becoming a victim of a modification scam.
Don't pay upfront fees. If a modification company demands a hefty upfront fee from you, beware. Federal law and many states prohibit modification companies from collecting money before performing services, as well as place other restrictions on foreclosure rescue activities.
Don’t pay a modification company rather than your servicer. Sometimes, modification companies advise people to pay the company’s fee instead of making their mortgage payments. This is a major red flag. The company might take your money, fail to get you a modification (or not even try), and then you’ll be even further behind on your payments.
Don’t ignore your servicer or lender. Modification companies often tell people to stop communicating with their servicer and let the company do all negotiating. But that’s not a good idea. You should continue to talk—and listen—to your loan servicer. There’s no magic trick or secret skills involved in “negotiating” a modification. You submit an application, and the servicer will let you know if you qualify. Plus, if you keep the lines of communication open, you might learn about a workout option you hadn't previously considered.