Careers at Nolo

Legal Editor - Small Business Formation

Interested in work-life balance and a nontraditional career in law? The Business Formation Legal Editor position at Nolo offers just that, in addition to the chance to develop meaningful content for an industry leader.

Nolo is one of the nation’s preeminent providers of do-it-yourself legal solutions for consumers and small businesses. We produce articles, books, apps, and software, including the renowned Quicken WillMaker. A subsidiary of Internet Brands, our sites include Nolo.com, Lawyers.com, and topic-specific domains like DisabilitySecrets.com.

Our full-time legal editor position is for a lawyer with natural writing and editing ability and careful attention to detail. We are based in Berkeley, California but are open to remote candidates prepared to travel to our office from time to time.

Responsibilities
The Business Formation Legal Editor will:
- create, update, and test business forms and our entity formation service, all sold to consumers on Nolo.com
- write and edit articles for Nolo’s websites
- update books and articles
- train and work with freelance writers, and
- ensure the legal accuracy of forms and other content.

Requirements
The Business Formation Legal Editor must have:
- excellent writing and editing skills and careful attention to detail
- a law degree from an ABA-accredited law school and no professional disciplinary history
- at least two years’ background as a practicing attorney, including experience with business formation (experience in other areas of law being a plus), and
- the ability and willingness to create and edit content in additional areas of law.

Preferred Qualifications
- familiarity with creating forms, surveys, and software, and
- familiarity with QA’ing web applications.

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Freelance Legal Writers

Nolo, in partnership with Martindale-Hubbell, seeks legal professionals to contribute well written, informative articles to its websites. Writers must have demonstrated legal expertise and be able to put the law into plain English for a general audience. For information about this 100% freelance, telecommuting position—and to apply—visit our writer application page.

Production Coordinator

Nolo is one of the nation’s preeminent providers of do-it-yourself legal solutions for consumers and small businesses. We produce articles, books, apps, and software, including the renowned Quicken WillMaker. A subsidiary of Internet Brands, our sites include Nolo.com, Lawyers.com, and topic-specific domains like DisabilitySecrets.com.

Responsibilities:
- Oversee deadlines related to each stage of the production of books, eBooks, and eForms, ensuring that all are published on time
- Shepherd titles from manuscript through layout, proofing, indexing and preparation for delivery to the printer or for online upload
- Schedule work going to freelance indexers and proofers and be their primary contact
- Handle quality control of proofed manuscripts and printer proofs
- Create PDF eBooks using Adobe Acrobat Pro. Create files for conversion to epub and other formats
- Prepare companion files for each title and create online companion pages
- Prepare files in various formats (pdf, rtf, jpg, tiff) as needed for in-house use and for publishing partners
- Repurpose cover art files for web
- Track all information about each title and keep tracking systems up-to-date
- Submit book data to Library of Congress for cataloging

Requirements:
- Solid working knowledge of Word, Adobe InDesign, Photoshop and Acrobat Pro for the Mac
- At least two years’ experience working in publishing
- Strong eye for detail
- Excellent organizational skills
- Proofreading skills
- Ability to keep several projects on schedule at one time
- Knowledge of e-publishing a big plus
- Bachelor’s degree

Please note: this is not a design job.

Inside Sales Representative

Martindale-Nolo is looking for Inside Sales Representatives to sell our popular lead generation program to small and mid-sized businesses nationwide. The ideal candidate should be motivated to work independently prospecting and making B2B calls. They will need to have 1+ years’ experience with cold calling and lead generation, and the ability to quickly build rapport with potential clients. This position is based out of Pleasanton and has easy access to the 680.

The Inside Sales Representative is responsible for developing and growing new customer accounts within an assigned territory consisting of a large base of prospective clients. The right person will utilize their prospecting and consultative selling skills, high-energy and initiative to identify opportunities to promote and sell our lead generation product. This is an inside sales hunter position, no post sale account management or outside sales. This is a phone-heavy role; the right person will be comfortable making 50 or more calls per day.

This position offers a lucrative, uncapped monthly commission plan in addition to a base salary. Inside Sales Representatives can expect to earn an average total compensation of $65,000 annually, while top performers can earn $85,000 or more! We also offer full benefits, generous PTO and paid holidays, and other excellent benefits (onsite gym, employee discounts, and commuter spending accounts).

Key responsibilities include, but are not limited to:

• Drive sales revenue and market share by managing a defined territory to achieve quota.
• Prospecting new clients through cold and warm lead generation.
• Consult with the client regarding lead generation strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Create and maintain a sales pipeline by maintaining accurate and complete information using Salesforce.

Qualifications:

• 1 or more year successful sales experience, B2B experience highly desired.
• Demonstrated fearless cold calling, prospecting and a business acumen.
• Excellent verbal and written communication.
• Ability to successfully work autonomously while demonstrating excellent time management skills.

What you can expect from this position:

• Meaningful work that makes a difference for your customer.
• Working within a recession proof, high growth industry.
• Leadership and advancement opportunities for those interested.
• Competitive compensation program.
• Joining a growing team.

We offer a comprehensive compensation and benefits package and casual work environment.

Jr. Account Manager

Pleasanton based, Martindale-Nolo, seeks a Jr. Account Manager who will be responsible for providing high-level service to current Martindale-Nolo customers. The person in this role will support a team of Sr. Account Managers and Account Managers by managing all new customer onboarding, responding to customer inquiries in a timely manner, scheduling check-in calls between account base and the team. This person will also provide back up assistance when an Account Manager is out of the office.

Responsibilities:
- Complete onboarding and help set the customer up for success.
- Proactively assess, clarify, and validate customer needs.
- Create customer satisfaction and loyalty through effective and timely resolution of inquiries.
- Meet assigned targets for customer interaction objectives.
- Coach customers on best practices, credit policies and procedures.
- Offer suggestions to management, based on customer feedback regarding the product(s).
- Track activities in Salesforce.
- Understand and demonstrate the applications, features, and benefits of using Martindale-Nolo.

Knowledge, Skills & Abilities:
- Strong communication skills (over the phone and in writing).
- Excellent organization skills.
- Positive, self-motivated, and a team player.
- Quick learner with a desire to grow.
- Salesforce and online marketing/advertising knowledge (a plus).

Requirements:
- High school Diploma (2 years of Higher Education preferred).
- 1 year of Customer Service, Account Management or Sales experience (phone experience preferred).
- Basic computer skills: Gmail, Microsoft Office suite, Windows.

We offer a comprehensive compensation and benefits package and casual work environment.

Jr. SEO Analyst

Los Angeles based, Internet Brands is currently seeking a Junior SEO Analyst for it's Legal Vertical (businesses including Lawyers.com, Nolo, and Avvo).

As the Junior SEO Analyst at Internet Brands, you will work with a team of SEO leaders across the vertical to drive traffic growth, define best practices, and monitor adherence to ensure our sites are properly optimized for search engine success.

We are looking for someone who understands the SEO landscape, how to conduct tests and provide analysis of the outcome, and can work with site teams to find creative ways to balance user needs, technological capabilities, and business goals.

Responsibilities:

• Collaborate with internal teams to recommend and implement SEO improvements to a wide variety of sites.
• Thorough understanding of SEO (from code to content), how it interacts with UX, and how they both can affect site performance.
• Keep current with trends and advancements in technology, SEO, UI/UX, Google algorithm updates, etc.
• Ability to manage several projects simultaneously in a fast-paced environment.
• Adept at researching, testing, and analyzing.
• Review existing analytics to make informed data-driven recommendations for SEO improvements.
• Help prioritize projects for maximum impact in as short a time as possible.
• Perform site audits with crawling tools and personal direct assessment to maintain best practices as well as diagnosis potential issues.

The ideal candidate will be:

• A strong analytical mind, with demonstrated experience with SEO.
• A great communicator, boiling complex concepts down into clear, actionable instructions.
• A true collaborator, working with multiple stakeholders across teams to educate, influence, and execute.
• Willingness to dive in and research a problem from multiple points-of-view, provide supported conclusions, and lay out a clear go forward game plan.