Has your application for unemployment benefits been denied in New York? If so, you don't have to give up just yet. In every state, including New York, you can appeal a denial of unemployment benefits. If you win your appeal, you will receive all benefits to which you are entitled. This includes retroactive benefits: benefits from the date your application should have been accepted.
This article explains some common reasons why unemployment claims are denied, how to file an appeal, and what to expect at the appeal hearing. For more information on unemployment benefits in general, see our Collecting Unemployment Benefits page.
If your unemployment claim is denied, you will receive a Notice of Determination from the New York State Department of Labor (NYSDOL). The determination will explain why your claim was denied and provide information on the appeals process.
Common reasons why unemployment claims are denied include:
To qualify for benefits in New York (as in most states), you must have earned a minimum amount in wages during a 12-month stretch called the “base period."
Under New York law, you will be denied benefits if you were fired for misconduct. If you were fired for intentionally violating company policies or rules, for example, you will likely be disqualified from receiving benefits. On the other hand, if you were simply a poor fit or lacked the skills to perform your job, you will probably still be eligible for benefits.
To collect unemployment, you must be out of work through no fault of your own. So if you quit your job voluntarily, without good cause, you may not receive benefits. In New York, good cause generally means that you quit for a compelling work-related reason, one that would have caused someone who truly wanted to keep the job to quit.
To receive benefits, you must look for new work and accept a suitable job if you are offered one. (See Collecting Unemployment Benefits in New York for more information on these eligibility requirements.)
It isn’t always a good idea to appeal a denial of unemployment benefits. For example, if you simply haven’t earned enough to qualify, there’s no point in wasting your time on an appeal. If, however, it's a close case as to whether you had good cause to quit, filing an appeal might be a good idea.
If your claim for benefits is denied, you have 30 days to mail your appeal to the NYSDOL. When you file your appeal, make sure to briefly explain why you believe you should receive benefits. For example, if the decision letter states that you were denied benefits because you were fired from your last job for misconduct, you might state, "I was forced to quit because my doctor advised me that my job was endangering my health, and my employer was unable to grant my request for a reasonable accommodation or job transfer."
Throughout the appeal process, you should file weekly claims for unemployment benefits, look for work, and keep records of your job search, just as you would if your application for benefits had been granted. This may seem like a waste of time, but it’s not. If you win your appeal, you will be entitled to benefits retroactively from the date your application should have been accepted – but only if you’ve been following the usual rules to receive benefits.
After your request for hearing is received, a hearing will be scheduled before an Administrative Law Judge (ALJ). You will receive a notice about the hearing, explaining when the hearing will take place, whether your hearing will be in person or by phone, and how to submit evidence and witness testimony.
At the hearing, the ALJ will ask questions, review documents, and make a decision on your appeal. Your employer will also likely attend the hearing and may be represented by an attorney. You may hire an attorney to represent you, too.
You should be prepared to present all of the evidence showing that you should have received unemployment benefits. If there is a dispute over why you were fired, for example, you should submit any documents showing that you were not fired for misconduct, such as a separation notice indicating you were laid off for lack of work. You may also want to present witnesses who can support your side of the story, such as a coworker who was laid off at the same time and was given the same information as you.
During the hearing, be ready on time, with your documents and any witnesses you want to present. Make sure to answer all of the ALJ’s questions thoughtfully and carefully. You have the right to question your employer’s witnesses, and your employer has the right to question you and your witnesses. Once all the evidence has been heard, you’ll have a chance to make a closing argument.
After the hearing, the ALJ will issue a written decision on your claim. If you win your appeal, you don’t have to do anything further.
If the ALJ decides against you, you have 20 days to mail your appeal to the Unemployment Insurance Appeals Board. You will need to include a written statement, explaining why you believe you are entitled to benefits.
If you disagree with the Appeals Board’s decision, you can file an appeal with the Appellate Division of the State Supreme Court, Third Department. The Appeals Board’s decision will explain how to file this appeal.
If you are considering an appeal, review the helpful FAQs at The Hearing Process page of the NYSDOL website. You can find information on deadlines, what to include in your appeal, how the hearing works, and more.
You may also want to consider hiring an attorney to help you with your appeal. Your employer may have an attorney at the hearing. If so, having a lawyer on your side will help even the odds. An attorney can question witnesses, help you decide what evidence would be most helpful, and present legal arguments about why you should have been awarded unemployment benefits.
However, you’ll have to consider whether the cost of hiring an attorney is worth what you might win in benefits. An attorney should be willing to meet with you for a quick consultation to review your case, explain your chances of winning the appeal, and talk about fees. If you have a strong case and the fees are reasonable, it might make sense to hire a lawyer to represent you.