Foreclosure Relief for Homeowners With Ocwen Mortgages

Ocwen, which is the largest non-bank mortgage servicer in the country, had to pay certain borrowers money under a national mortgage settlement.

Many borrowers who had mortgages serviced by Ocwen, which is the largest non-bank mortgage servicer in the country, received mortgage relief as a result of a national settlement that occurred in December of 2013. Under the settlement, certain borrowers received principal reductions or cash payments. Read on to learn more about the Ocwen national mortgage settlement.

The Ocwen National Mortgage Settlement

An investigation into Ocwen’s foreclosure activities revealed extensive loan servicing misconduct, including (among other things):

  • robosigning (where foreclosure documents were signed by people who had no knowledge about whether the information contained in the documents was correct)
  • charging improper fees
  • providing false or misleading reasons for denying loan modifications, and
  • failing to honor in-process loan modifications agreed to by prior servicers.

To hold Ocwen accountable for these servicing violations, 49 state attorneys general, the District of Columbia, and the Consumer Financial Protection Bureau (CFPB) reached a settlement with Ocwen Financial Corp. and its subsidiary, Ocwen Loan Servicing, in December of 2013.

Relief Provided by the Settlement

The settlement required Ocwen to provide the following forms of relief to eligible borrowers.

Ocwen Provided Cash Payouts to Borrowers Who Lost Their Homes to Foreclosure

The settlement required Ocwen to pay $125 million to certain borrowers who went through a foreclosure between January 1, 2009 and December 31, 2012. To receive a cash payment, Ocwen or one of the companies purchased by Ocwen (Litton Loan Servicing LP and Homeward Residential Holdings LLC, which was previously known as American Home Mortgage Servicing, Inc. or “AHMSI”) must have been the loan servicer at the time of foreclosure. (The company that you make your monthly mortgage payment to is your mortgage servicer.)

Borrowers had to meet certain criteria to get a payout. Each successful claimant received an equal portion of the $125 million, which was around $1,150 per claimant.

Loan Modifications for Struggling Homeowners

The settlement also ordered Ocwen to provide $2 billion in principal reductions to eligible underwater borrowers who were at risk of foreclosure. To accomplish this, Ocwen offered write-down loan modifications to eligible borrowers. (A “write-down” loan modification reduces the principal balance on the loan. A lower principal balance results in lower monthly payments.) You can learn more about the Ocwen settlement at the CFPB’s website, and on the settlement website.

Ocwen Must Adhere to Certain Servicing Standards

In addition, the settlement required Ocwen to comply with the standards for servicing loans that were developed as part of the national mortgage settlement involving Ally/GMAC, Bank of America, Citi, JPMorgan Chase, and Wells Fargo. While Ocwen's obligation to comply with the national mortgage settlement standards expired in early 2017, these standards are mostly included in the federal laws that went into effect on January 10, 2014.

Continuing Servicing Problems

Even after the national mortgage settlement, Ocwen continued to violate the law when servicing mortgage loans as evidenced by numerous regulatory actions and lawsuits against the servicer.

Talk to an Attorney

So, again, if Ocwen currently services your mortgage and you think you're being treated unfairly or illegally—particularly if you're in foreclosure—you should talk to a lawyer as soon as possible.

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