Do you earn tips? Plenty of employees in Delaware do, including those who wait tables, serve and mix drinks, open doors, carry luggage, clean hotel rooms, or provide other services, from moving furniture to delivering newspapers. In fact, some employees earn more in tips from satisfied customers than in straight wages paid by their employers.
When you receive tips as part of your compensation, your legal rights under wage and hour laws become a bit more complicated. The rules about what counts as a tip, how much your employer must pay you, and whether you have to contribute to a tip pool (among other things) all depend on the laws of your state. Although federal law also covers these issues, employers must follow whichever law – federal, state, or even local – is the most generous to employees.
Here's what you need to know about federal and Delaware legal protections for employees who receive tips. You can find out more about Delaware’s minimum wage, tip rules, overtime standards, and other wage and hour issues at the Delaware Department of Labor.
The basic rule of tips, under federal law and state law, is that they belong to the employee, not the employer. Employers may not require employees to hand over their tips unless one of these exceptions applies:
Minimum wage laws protect all employees, whether or not they receive tips. Employees are entitled to earn the full minimum wage per hour as set by federal or state law. Currently, the federal minimum wage is $7.25 an hour. However, Delaware's minimum wage is currently $7.75 and will increase to $8.25 on June 1, 2015.
State laws differ as to whether the employer must pay the full minimum wage itself or may count an employee’s tips toward its minimum wage obligation. Under federal law and in most states, employers may pay tipped employees less than the minimum wage, as long as employees earn enough in tips to make up the difference. This is called a "tip credit." The credit is the amount the employer doesn't have to pay, so the applicable minimum wage (federal or state) less the tip credit is the least the employer can pay tipped employees per hour. If an employee doesn’t make enough in tips during a given workweek to earn at least the applicable minimum wage for each hour worked, the employer has to pay the difference.
Delaware law allows employers to claim a tip credit. Delaware employers may pay tipped employees a cash wage as low as $2.23 an hour. However, if this lower minimum wage plus the tips the employee actually earns don’t add up to at least the full minimum wage ($8.25), the employer must make up the difference.
Some employees have dual jobs, in which they spend some of their shift doing non-tipped work. Connecticut law doesn’t address this situation. Under federal law, if an employee spends more than 20% of the workweek doing non-tipped duties, the employer may not take a tip credit for those hours. For example, a waitress spends five hours of her shift waiting tables; she spends her remaining time cleaning the restaurant after customers leave, taking inventory, and doing other work for which she doesn't receive tips. The employer must pay her the full minimum wage, without taking a tip credit, for those three hours. It can claim a tip credit for her five hours of work waiting tables.
Many states allow employers to require tip pooling or “tipping out.” All employees subject to the pool have to chip in a portion of their tips, which are then divided among a group of employees. The employee must be able to keep at least the full minimum wage. (In other words, if the employer takes a tip credit, the employer can count only the tips the employee gets to take home against its minimum wage obligation.) And no employers are allowed in the pool: Tips from a tip pool can't go to the employer or, in some states, managers or supervisors.
Delaware allows two kinds of tip pools: mandatory and voluntary. If the employer requires tip pooling, the rules are stricter. Such a tip pool is allowed only among employees who provide direct service to a customer. The primary service employee may not be required to contribute more than 15% of his or her tips, which are to be divided only among the other employees who served the customer. The employer may not take any portion of the pool
Delaware law also allows employers to set up their own tip pooling system, if they wish. The rules of such a pool are up to the employees who participate. However, the employer may not coerce or require employees to set up a pool or be part of it.
It's not as easy as you might think to figure out exactly how much of what a customer pays is a "tip." If the customer pays in cash and tipping is voluntary, whatever amount the customer leaves over and above the charge for products or services (plus tax) is a tip. However, if the employer imposes a mandatory service charge, or the customer pays by credit card, the rules might be different.
Some restaurants tack a “mandatory service charge” on to bills for large tables of diners, private parties, or catered events. Under federal law and in most states, this isn't considered a tip. Even if the customer thinks that money is going to you and doesn't leave anything extra on the table, your employer can keep any money designated as a "service charge." The law generally considers this part of the contract between the patron and the establishment, not a voluntary acknowledgment of good service by an employee. Many employers give at least part of these service charges to employees, but that's the employer's choice: Employees have no legal right to that money.
A couple of states have different rules, intended to make sure that customers know whether their money is going to the employer or the server. Delaware is among them: Delaware employers that wish to keep any or all of a mandatory service charge must state, on the menu, placard, bill, or other notice provided to customers, that some or all of the service charge is the property of management. This notice must be “clear and conspicuous,” which Delaware law interprets to require at least 14-point type on a placard and at least 10-point type on other kinds of notices. If the employer doesn’t provide this notice, the entire mandatory service charge belong to the primary service employee who waited on the customer.
A recent rule change by the Internal Revenue Service has created a significant incentive for employers to stop imposing mandatory service charges, if the employer hands any of that money over to employees. Starting in 2014, the I.R.S. will begin enforcing a rule that changes the tax treatment of mandatory service charges. Any portion of such a charge the employer pays out to employees must be treated as wages, not tips. This means the employer must withhold and pay Social Security and Medicare (FICA) tax on these amounts, may not claim a credit against its tax obligations for these amounts (as it can for tips), and must include them as part of the employee’s hourly wage when determining overtime payments, among other things.
To the extent employees do not fully report their tip income, employees who receive all or part of a service charge won’t be happy with this change, either.
The rule applies only to mandatory service charges. For the amount to count as a tip rather than a service charge, all of the following must be true:
State rules differ as to whether employees are entitled to the full amount of a tip left by credit card. If the employer has to pay the credit card company a processing fee, some states allow the employer to subtract a proportionate amount of the tip to cover the employee’s “share” of the fee. For example, if the credit card company charges a 3% fee, the employer could legally reduce the employee’s tip by 3% as well.
Delaware law doesn’t directly address the issue of credit card processing fees. However, Delaware law declares that tips are the sole property of the employee for whom they are left (except in the case of a valid tip pool or tip credit, as explained above). Delaware courts have not determined whether this provision allows or prohibits employers from assessing a processing fee on employee tips.