Consumer Protection

Learn how to avoid consumer scams, get information on how to protect yourself when shopping on or using the Internet, learn about warranty and contract cancellation rights, and find out how to make smart decisions when buying a pet.

AI models are being trained on text that could include your personal information. How do data privacy laws in the U.S. and abroad protect your personal information from being used and shared by AI?

Here's where to find consumer protection resources.

Find out if you’re entitled to a cash payout, free credit monitoring, or another form of compensation from Equifax.

The “click-to-cancel” rule would have made it easier to cancel automatically recurring subscriptions. Some states have similar laws.

If you want privacy, don't count on email. Here's why.

Learn how you can stop getting unwanted catalogs, credit card offers, and other junk mail, as well as how to block spam emails.

Read about the laws that protect consumers from telemarketing and scammer robocalls.

The federal Telephone Consumer Protection Act, also known as the TCPA, was passed by Congress in response to an increasing number of consumer complaints about telemarketer and debt collector phone

In the United States, Internet Service Providers that follow therules are provided a powerful shield by two federal laws. Here'show they work.

Spam is Internet slang for unsolicited email, primarily unsolicited commercial email.

Online procedures can help resolve disputes and conflicts over eBay transactions.

Facebook's Cambridge Analytica scandal highlights the need for additional privacy laws.

Ten things you need to know before getting a mortgage loan.

With a reverse mortgage, the lender makes payments to you rather than the other way around. But these loans are risky.

A “rapid rescore” updates your credit reports quickly, potentially increasing your credit scores and helping you qualify for a better mortgage.

If you get turned down for a loan or credit, the creditor must give you a notice explaining why.

Learn what rights you have if your photo was posted to an Internet website without permission.

The federal Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009 and some state laws regulate gift certificates and gift cards.

Bailing out of a purchase you've agreed to isn't quite easy.

Considering today's lawyers' fees, prepaid services seem like a good idea—but are they?

Florida law protects consumers from telemarketers.

Washington law protects consumers from telemarketers.

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If you buy a dog from a breeder, you can do one simple thing to avoid problems: get your agreement in writing.

Many cities limit dogs to two to four per household.

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