Learn how to avoid consumer scams, get information on how to protect yourself when shopping on or using the Internet, learn about warranty and contract cancellation rights, and find out how to make smart decisions when buying a pet.
How to Identify and Avoid Coronavirus Scams
Learn to identify and prevent coronavirus scams. Don’t fall victim to a COVID-19 scam.
Canceling a Contract Within Three Days
"Cooling-off rules" allow you to cancel certain types of contracts within three days.
How to Get Removed From Mailing Lists and Email Spam Lists
Learn how you can stop getting unwanted catalogs, credit card offers, and other junk mail, as well as how to block spam emails.
State Consumer Protection Offices
If you're a consumer scam victim, get help from your state or local consumer protection agency.
The TCPA: Protection Against Robocalls and Prerecorded Calls
The Telephone Consumer Protection Act (TCPA) places restrictions on robo calls and prerecorded messages made by telemarketers and debt collectors.
Laws Protecting Consumers From Robocalls and Spoofing
Read about the laws that protect consumers from telemarketing and scammer robocalls.
Supreme Court: Fair Housing Act Allows City to File Discrimination Suit Against Bank
The Supreme Court finds a city can sue a bank engaging in predatory lending practices. Also, learn general information about credit discrimination laws.
Consumer Scams FAQ
I think I was the victim of a scam. Can I get my money back?
Warranty Rights FAQ
When I buy a consumer product, is it covered by a warranty?
Consumer Protection: State Offices and Best Consumer Protection Websites
If you're the victim of a consumer scam, get help from a federal, state, or local consumer protection agency. You can also learn about consumer rights online.
Reverse Mortgage Scams
Know the risks of reverse mortgages and watch out for reverse mortgage scams.
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If you want privacy, don't count on email. Here's why.
When Is an ISP Liable for the Acts of Its Subscribers?
In the United States, Internet Service Providers that follow therules are provided a powerful shield by two federal laws. Here'show they work.
How Does Spam Work?
Spam is Internet slang for unsolicited email, primarily unsolicited commercial email.
Resolving eBay Disputes
Online procedures can help resolve disputes and conflicts over eBay transactions.
Social Media and Your Privacy Rights
Facebook's Cambridge Analytica scandal highlights the need for additional privacy laws.
What You Should Know About The California Consumer Privacy Act
California is leading the way in data privacy and security law in the U.S.
What You Need to Know—and Do—Before Taking Out a Mortgage
Ten things you need to know before getting a mortgage loan.
What Rights Do I Have for Unauthorized Use of my Photo on the Internet?
Learn what rights you have if your photo was posted to an Internet website without permission.
Is it legal for gift certificates to expire?
The federal Credit Card Accountability Responsibility and Disclosure (CARD) Act of 2009, and some state laws, regulate gift certificates and cards.
Can I cancel a contract within three days of signing it?
Bailing out of a purchase you've agreed to isn't quite easy.
Are prepaid legal service plans worth it?
Considering today's lawyers' fees, prepaid services seem like a good idea—but are they?
Is a 15-year-old's Contract with a Cellphone Service Valid?
Learn what to do if your minor child signs a cellphone contract.
How to Avoid Coronavirus (COVID-19) Vaccine Scams
A coronavirus vaccine is on the way, and scammers are taking advantage of people’s desperation with different types of scams.