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Request for Refund or Repair of Goods Under Warranty

This form helps you get compensation when your item breaks and it's still covered by warranty.  Check the plain-English instructions for more information on your rights and suggestions about how to explain your dissatisfaction.

See below for a full product description.

  • Product Details

    • Use this form to request compensation when you’ve bought something -- such as a DVD player or bicycle -- that turned out to be defective. Check the instructions for more information on your rights and suggestions about how to explain your dissatisfaction.

    Important to Know:

    • If you are using this form to request warranty coverage, make sure the product warranty covers your situation.

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