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Since 1971, Nolo's goal has been simple: Make America's legal system accessible to everyone. Our website, books, software, online legal forms and lawyer directory help millions of individuals, businesses and nonprofits solve their legal problems each year.

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Technical Support

Nolo's Technical Support Policy

Nolo provides technical support* to registered users of the most current versions of our software.

If you purchased your software directly from Nolo -- either from our web site or by phone -- you are already registered and don't need to send in a registration form.

Note: Nolo cannot provide technical support for non-Windows users.

*Our free technical support policy is subject to change at any time without notice.

Support Policy

Nolo offers unconditional, free technical support to registered users of current versions of our software.

Current products/versions that are supported

Name

Version

Platform/OS

Release date

Quicken WillMaker Plus 2010*

9.x

Windows

8/09

Quicken Legal Business Pro 2010*

9.x

Windows

8/09

LLC Maker

1.x

Windows

7/00

*This software product is on an annual release cycle.

For software products on an annual release cycle, free technical support ends on December 31 of the year in the title. For example, Quicken WillMaker Plus 2010 is supported through December 31, 2010. The final Web Update containing bug fixes and legal updates will be prepared in the fall of 2010 and will be made available for downloading through January 31, 2012.

For software products that are not on an annual release cycle, free technical support typically continues for either one year after a newer version is released or one year after the product is discontinued and out of print. For example, since WillMaker 8 for Windows was released in September 2000, free support for WillMaker 7 for Windows continued until September 2001.