Printing & Exporting WillMaker Documents

  1. Why does my printed document look different than the document preview?
  2. Will WillMaker documents print on my printer?
  3. Why can't I print a document before I'm finished with the interview?
  4. Can I print a blank document before completing a document interview?
  5. How do I print a copy of a document without also printing the signing instructions?
  6. How do I print a draft of a document that won't be mistaken for the final, signable version?
  7. How do I print a copy of a document that won't be mistaken for the original version?
  8. How do I export WillMaker documents to PDF?
  9. How should I name my exported PDFs?
  10. Why won't the program let me rearrange the clauses in my document?
  11. How do I reset my print options to the default settings?
  12. When I try to print one of my documents, why do I get strange characters, part of a page, or nothing at all?
  13. What should I do if I have problems printing or displaying my documents?
  14. How do I fix problems with hash marks?

Why does my printed document look different than the document preview?

The appearance of a completed document in WillMaker's Print Preview window might not exactly match the appearance of the printed document -- line breaks, page breaks, and the number of pages may differ in the actual output from the printer. Be assured that the document you print out is accurate and legally valid.

Will WillMaker documents print on my printer?

Nolo has made every effort to ensure that WillMaker documents will print correctly regardless of the printer you use. Nonetheless, printer anomalies can occur. If you encounter any problems when printing your documents, you can export your document to PDF and print it from Adobe Reader. Please contact us to report the problem so that we can investigate and fix the problem, if possible.

Why can't I print a document before I'm finished with the interview?

The output of most documents depends on the answers you give in the interview. So, for most forms, you must complete the document interview before you can print out a document.

If you decide to change answers for a completed document, you may need to step through the entire interview and review all of the interview screens before you can print out that document.

Can I print a blank document before completing a document interview?

No. WillMaker creates custom documents based on your responses to document interview questions. There is no blank template that can be printed. If you just want to see what a document looks like, you can view a document example.

How do I print a copy of a document without also printing the signing instructions?

To print out a draft version without including signing instructions:

  • Follow the program's instructions on completing and printing a document.
  • At the Print Preview screen, click the Print button. You'll then see a Print dialog box.
  • In the Print signing instructions box in the lower right of the Print dialog, select No.
  • Click OK to send the displayed document to your printer.

Exclude the signing instructions only if printing a draft copy. If it's the final version, print and read the signing instructions.

How do I print a draft of a document that won't be mistaken for the final, signable version?

To print with each page clearly labeled as a draft:

  • Follow the program's instructions on completing and printing a document.
  • At the Print Preview screen, click the Print button. You'll then see a Print dialog box.
  • In the Watermark box in the lower left of the Print dialog, select Draft.
  • Click OK to send the displayed document to your printer.

(This feature is not currently available for Mac users.)

How do I print a copy of a document that won't be mistaken for the original version?

To print with each page clearly labeled as a duplicate:

  • Follow the program's instructions on completing and printing a document.
  • At the Print Preview screen, click the Print button. You'll then see a Print dialog box.
  • In the Watermark box in the lower left of the Print dialog, select Duplicate.
  • Click OK to send the displayed document to your printer.

(This feature is not currently available for Mac users.)

How do I export WillMaker documents to PDF?

After you've completed a document, you can export it to PDF.

To export your completed document:

  • Click the Export to PDF button on the Print Preview screen.
  • Name the exported file.
  • Click Save.
  • Click Yes to open the exported file with Adobe Reader.

How should I name my exported PDFs?

Legally, there is no file name configuration you need to follow. In general, it's wise to give your files unique names. This way, you won't run the risk of overwriting a previously exported file.

Why won't the program let me rearrange the clauses in my document?

WillMaker does not allow you to make substantial changes that might affect the validity of the document. If you want to change the wording of your document or the order of its clauses, see a lawyer.

How do I reset my print options to the default settings?

Select File > Print Options. Then, click the Use Defaults button to reset your print options.

When I try to print one of my documents, why do I get strange characters, part of a page or nothing at all?

There can be several reasons for this.

Printer driver. You may have the wrong printer driver selected. Check your printer setup and go to your printer manufacturer's website to make sure you have the latest printer driver.

Interference by other software. Some programs alter the printer setup with special format commands or fail to reset a printer to its default settings when finished. Try resetting your printer by turning it off and then on again before printing from WillMaker.

Network printers. If your printer is part of a network, the network itself may have special commands. Your system administrator may need to alter some settings.

What should I do if I have problems printing or displaying my documents?

Make sure you have the current version of your software by running Web Update. For more on running Web Update, see "How do I keep WillMaker current and up to date?"

Get the latest printer driver. Check your printer manufacturer's website to make sure you have the current version of your printer driver.

The program's registry settings may be corrupt. To fix it, start the program while holding down the CTRL key. Doing this will reset the program's registry settings to their default values.

How do I fix problems with hash marks (////)?

Many documents have lines of "////" at the end of a page; these are called hash marks. Hash marks are both a precaution and a legal necessity -- they prevent someone from inserting additional contract language into a blank space in a document after you have signed it. Specifically, hash marks are used when the page that precedes the document's signatures contains less than a full page of text. WillMaker has built-in formatting that forces certain blocks of text to stay together on the same page.

Occasionally, the program miscalculates the length of the hash marks, leaving you with a page with very little text except the hash marks. You can usually fix this problem by making slight adjustments to your print margins in the Print Options dialog. (For example, the standard bottom margin is 0.45 inch; changing it to 0.6 inch will usually correct the problem.)

Return to WillMaker FAQs.

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