Since 1971, Nolo's goal has been simple: Make America's legal system accessible to everyone. Our website, books, software, online legal forms and lawyer directory help millions of individuals, businesses and nonprofits solve their legal problems each year.
Yes. Registered users of this product are eligible for technical support until January 1, 2010. If you have not yet registered, start Quicken Legal Business Pro, connect to the Internet and select Online > Online Registration. If you purchased your software directly from Nolo.com, you are already registered.
Back to topStep 1. Review the information that came with the program.
The following resources may help:
You'll find the Troubleshooting file, along with the PDF of the Users' Manual, in the Start menu (XP: Start > Programs > Quicken Legal Business Pro 2009; Vista: Start > All Programs > Quicken Legal Business Pro 2009).
Step 2. Run Web Update.
We may have already detected the problem and corrected it in the latest version of the program. To make sure that you have the latest version, run Quicken Legal Business Pro and select Online > Web Update. If you don't have Internet access, contact Nolo's technical support staff. (See step 4.)
Step 3. Read the software FAQs.
The answer may be listed among these frequently asked questions.
Step 4. Contact Nolo's technical support staff.
If the problem persists, contact our technical support staff directly. The best way is to contact us. Please provide as much information as you can about the problem, including:
The following information about your computer may also be helpful:
You may also phone us at 510-549-4660 (9 - 5 p.m. Pacific Time, Monday - Friday). However, we ask that you email us first if possible.
Back to topTo keep your program up to date, periodically run the web update feature of Quicken Legal Business Pro. To do so, while running the program, select Online > Web Update. Your computer needs to be connected to the Internet to run a web update.
Back to topStart Quicken Legal Business Pro and select Help > About Quicken Legal Business Pro 2009 to see the version number. To see version info for specific program files, click the Version... button.
If you can't get the program running, use My Computer to go to the program file for Quicken Legal Business Pro 2009 and find the QWP.EXE file. Right click the file, select Properties, and click the Version tab, where you'll find it listed.
Back to topRegistering enables you to receive technical support.
To register online, connect to the Internet, start Quicken Legal Business Pro, select Online > Online Registration, and follow the directions that appear on screen.
If you purchased this software from Nolo.com, you are already registered.
Back to topAlthough Nolo's technical support staff is unable to answer legal questions, you will find extensive legal information in the books contained in Quicken Legal Business Pro's Book Reader.
Back to topSetup should launch automatically after you insert the software CD. If it doesn't, do the following:
If you run Windows XP:
If you run Windows Vista:
No. Although we have no plans to provide this software for the Macintosh, you can install and use Quicken Legal Business Pro if you have a PC emulator (such as either Virtual PC or Guest PC) on your Mac. Be aware, though, that this configuration is not supported by Nolo Technical Support.
Back to topHere's a brief summary of the major changes you'll see in the 2009 edition:
New and revised documents:
The following forms have been added to the program:
All other documents and forms were reviewed and updated when necessary. The following form has been significantly revised:
We have also provided updated IRS forms, where available.
New features:
Book Reader
New editions of the following books have been published and were updated in the Book Reader:
In addition, all state-by-state law charts and tables in the Book Reader have been updated and the Users' Manual was completely rewritten.
Back to topNo. In fact, you should keep your old version of Quicken Legal Business Pro until you have successfully opened and converted all your documents files with the 2009 version. Here's how:
To play it really safe, back up your Quicken Legal Business Pro documents files on to a CD-ROM, flash drive, or other external medium. Then, install Quicken Legal Business Pro 2009. When this is done, start the program and open your most recently used Business Pro documents file. If youve created any other Business Pro documents files, open them as well.
Once a pre-2009 Business Pro documents file has been opened and converted to the 2009 portfolio format, you will not be able to open it again with the old version of the program with which it was created. (For more on opening documents files created with older versions, see the Quicken Legal Business Pro Users' Manual.)
Back to topYou need Adobe Reader 5.1 or higher in order to make use of all the features in the PDF files included in Quicken Legal Business Pro -- including saving completed IRS tax forms. To download the latest version of the free Adobe Reader, go to http://www.adobe.com/products/acrobat/readstep2.html
Back to topMost IRS forms included in the program are enabled with "document rights," a feature that allows you to save your filled-in form.
If this feature is available, you'll see a "document rights" message box when you open an IRS form in Adobe Reader. Early versions of Adobe Reader prompt you to download a newer version that will allow you to save.
Back to topClick a window's button on the taskbar to switch between windows. Here are some additional tips:
When you exit Quicken Legal Business Pro, the Book Reader window will close as well. However, closing the Book Reader window does not close the main Quicken Legal Business Pro program window. Any other program that you opened by using a link from Quicken Legal Business Pro (for example, your web browser or Adobe Reader) will also need to be closed separately.
Back to topIf you are running Microsoft Windows Vista: Due to increased security measures in Windows Vista, when the update finishes you will see a user access control dialog. Click Continue to enter an administrator password as prompted.
If you use a firewall & security application and receive warnings, you'll need to "allow" or add "fl.nolo.com" to the trusted site list.
If, after adding fl.nolo.com to the trusted site list, you still are unable to complete the update, you may need to turn off your firewall program. Once the update is downloaded and installed, you can turn your firewall back on.
If you are a Windows XP Service Pack 2 user, the built-in Windows Firewall feature could prevent you from using web update. When you run web update, if you see a Windows security alert that asks you whether you want to block or unblock your Quicken program's Internet connection, select unblock. Once you have unblocked the Quicken program, you should be able to download future web updates.
If you are trying to update behind a corporate proxy server and get various error messages, you won't be able to use web update. Web update was designed for the home user with a basic firewall. Unfortunately, we cannot support proxy servers and other corporate VPN security configurations.
If the problem persists, contact Nolo's technical support staff at support@nolo.com. Please include the following details, so that they will be able to help you.
To see an example of a completed document:
This will open a completed version of the document, using fictitious data. (Note that your actual customized document might look different, based on the interview answers you provide.)
Back to topNo. Your Nolo software creates custom documents based on your responses to document interview questions. There is no blank template that can be printed. If you just want to see what a document looks like, you can view a document example (described above.)
Back to topTo print out a draft version without including signing instructions:
Exclude the signing instructions only if printing a draft copy. If it's the final version, print and read the signing instructions.
Back to topTo print with each page clearly labeled as a draft:
To print with each page clearly labeled as a duplicate:
After you've completed a document, you can export it, saving it as a text file. Once it's a text file, you can open it with a word processing program. Use this feature if you:
To export your completed document:
Quicken Legal Business Pro enables most users to create legal documents that satisfy their needs without consulting a lawyer. There are complex situations, however, that are not handled by the program. The Book Reader and Guide include thorough explanations of relevant laws and point out when your situation may require an expert's help. If you want to include provisions in your documents that are not allowed by your software, take your unsigned document to a lawyer for fine tuning.
Back to topWhile the program is running, select File > Print Options. Click the Use Defaults button to reset your print options.
Make sure that the margins are set as follows:
The line spacing is set to "Standard Spacing."
The checkboxes labelled Footers in smaller type and Footer in bold type should be checked.
The checkbox labelled Use only standard ASCII characters should not be checked.
Click the Fonts button. The font should be "Times New Roman", font style is "Regular," and font size is "12."
Back to topThere can be several reasons for this.
Printer driver. You may have the wrong printer driver selected. Check you printer setup and go to your printer manufacturer's website to make sure you have the latest printer driver.
Interference by other software. Some programs alter the printer setup with special format commands or fail to reset a printer to its default settings when finished. Try resetting your printer by turning it off and then on again before printing from Quicken Legal Business Pro.
Network printers. If your printer is part of a network, the network itself may have special commands. Your system administrator may need to alter some settings.
Back to topThere can be several reasons for this.
If you are having a printing problem, consult the Troubleshooting file that's installed with the program. You'll find it in the Start menu (XP: Start > Programs > Quicken Legal Business Pro 2009; Vista: Start > All Programs > Quicken Legal Business Pro 2009).
Here are some other tips:
Before you uninstall, make sure you have backups and/or printouts of your documents.
You can install and use Nolo's Windows-only software programs on a Mac that has a PC emulator (such as Virtual PC or Guest PC. Note, however, that this configuration is not supported by Nolo Technical Support.
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