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Product Name: Quicken Legal Business Pro 2008
Platform: Windows
Current Version: 7.0.2
Revision Date: 4/02/08
Availability: Out of print; technical support available for registered users

System Requirements:

Windows 2000/XP/Vista
Pentium 133 minimum; II 300 recommended
32 MB RAM minimum; 64 MB recommended
30 MB free hard disk space; 37 MB to install
Double-speed CD-ROM drive
SVGA with 256 colors minimum (16 bit color recommended), 800 x 600 resolution
Works with any printer supported by Windows 2000/XP/Vista
14.4 Kbps or higher modem required to access online features, 56 Kbps modem recommended
Internet access is required for all online features
Microsoft Internet Explorer 5.0 or higher required
Adobe Acrobat Reader 5.1 or higher

Am I eligible for technical support for this product?

What should I do if I have a problem with my Nolo software program?

How do I keep my software program current and up to date?

How can I tell which version of Quicken Legal Business Pro I have?

Why should I register my software?

I have legal questions. Can Nolo help?

Why doesn't anything happen when I put the Quicken Legal Business Pro CD into my CD-ROM drive?

Will Quicken Legal Business Pro 2008 work on Microsoft Vista?

Is there a Macintosh version of this program?

I use an older version of Nolo's small business software. Why should I purchase the most current version of Quicken Legal Business Pro?

I am a Quicken Legal Business Pro 2007 user. What's new in the 2008 version?

I use a previous version of Quicken Legal Business Pro and I am upgrading to the 2008 version. Do I need to uninstall the older version before installing the 2008 version?

What version of Adobe Acrobat Reader do I need to use with Quicken Legal Business Pro?

Can I save completed versions of the IRS tax forms included in Quicken Legal Business Pro?

How do I switch back and forth between the main Quicken Legal Business Pro program window and the Book Reader window?

I am having trouble using Web Update. What can I do?

Can I see an example of a document before completing a document interview?

Can I print a draft of a document that won't be mistaken for the final, signable version?

Can I print a copy of a document that won't be mistaken for the original version?

When I try to print one of my documents, why do I get strange characters, part of a page or nothing at all?

Can I open Quicken Legal Business Pro documents in a word processor?

Why won't the program allow me to arrange things exactly how I want in my documents?

How can I reset my print options to the default settings?

When I try to print or display documents, I get GPFs or crashes/freezes. What can I do?

How do I uninstall Quicken Legal Business Pro?

Am I eligible for technical support for this product?

Yes. Registered users of this product are eligible for technical support until January 1, 2009. If you have not yet registered your software, connect to the Internet and select "Online Registration" from the "Online" menu. If you purchased your software directly from Nolo, you are already registered.

For details, see the section on "Policy for Current Versions" in Nolo's Technical Support Policy.

What should I do if I have a problem with my Nolo software program?

Here are four steps you should take if you have a problem with the software:

Step 1. Review the documentation that came with the program

If you have a problem, first consult the following resources:

the Users' Manual
the program’s "Help" menu
the "Troubleshooting" file that’s installed with the program.

Step 2. Run Web Update

Your problem may have already been detected and corrected in the latest version of the program. To make sure you have the latest version, run Web Update from the "Online" menu. If you don't have Internet access, contact Nolo's Technical Support Staff (see Step 4).

Step 3. Read the software FAQs

Read the rest of these frequently asked questions to see whether your problem is addressed.

Step 4. Contact Nolo's Technical Support Staff

If your problem persists, you should contact our Technical Support Staff directly. The best way to contact us is by email at support@nolo.com. Please provide as much information as you can about your problem, including:

the name of the program
the program version (to access this information, select "About" from the "Help" menu)
any error messages
details about what you were doing when the error occurred.

The following information about your computer may also be helpful:

operating system (for example, Windows XP Home)
processor type (for example, Pentium III, 500 MHz)
RAM (for example, 128 MB)
video card information
printer model.

You may also phone us at 510-549-4660 (9 - 5 p.m. Pacific Standard Time, Monday - Friday). However, we urge you to email us first whenever possible.

How do I keep my software program current and up to date?

To keep your software up to date, periodically select "Web Update" from its "Online" menu. You must be connected to the Internet to use Web Update.

We also recommend that you sign up for "NoloBriefs" so you can receive email notification of important updates to your software program. To sign up, click here.

How can I tell which version of Quicken Legal Business Pro I have?

Open Quicken Legal Business Pro's "Help" menu and select "About Quicken Legal Business Pro 2008" to see the version number. To see version info for specific program files, click the "Version..." button.

If you can't get the program running, use My Computer to go to the Quicken Legal Business Pro 2008 program folder and locate the file named QLB.EXE. Right click on the file and select Properties from the menu. When the file's Properties window appears, click on the "Version" tab; the version will be listed there.

Why should I register my software?

Registering your software entitles you to receive technical support. To register online, connect to the Internet, start up Quicken Legal Business Pro, and select "Online Registration" from Quicken Legal Business Pro's "Online" menu.

I have legal questions. Can Nolo help?

Unfortunately, Nolo's Technical Support staff cannot answer legal questions. If you have legal questions, please consult the Help file that came with your software.

Why doesn't anything happen when I put the Quicken Legal Business Pro CD into my CD-ROM drive?

When you insert the Quicken Legal Business Pro Installation CD into your CD-ROM drive, setup should launch automatically. If this does not happen, do the following.

If you run Windows 2000 or XP:

Choose Start > Run.
Type D:\AUTORUN (you may have to substitute the letter of your CD-ROM drive for "D").
Click OK.

If you run Windows Vista:

Choose Start > All Programs > Accessories > Run.
Type D:\AUTORUN (you may have to substitute the letter of your CD-ROM drive for "D").
Click OK.

Will Quicken Legal Business Pro 2008 work on Microsoft Vista?

Yes. Quicken Legal Business Pro 2008 is fully compatible with Microsoft’s Windows Vista.

Is there a Macintosh version of this program?

No. We do not have plans to provide this software for the Macintosh. If you have a PC emulator (such as either Virtual PC or Guest PC) on your Mac, you can install and use this program. Be aware, though, that this configuration is not supported by Nolo Technical Support.

I use an older version of Nolo's small business software. Why should I purchase the most current version of Quicken Legal Business Pro?

We strongly recommend that users of older Nolo small business software upgrade to the most current version of Quicken Legal Business Pro. It is very important that your legal software be up to date. Laws change frequently, and at Nolo we update our products accordingly. Documents and information included in older Nolo small business software have been updated in the most current version of Quicken Legal Business Pro.

To order your copy of Quicken Legal Business Pro, click here.

I am a Quicken Legal Business Pro 2007 user. What's new in the 2008 version?

If you are a Quicken Legal Business Pro 2007 user, here's a brief summary of the major changes you'll see in the 2008 edition:

New documents.

The following forms have been added to the program:

Affidavit of Lost Stock Certificate
Proposal
Request for Proposal
IRS Form 1040, Schedule E, Supplemental Income and Loss
IRS Form 940, Employer's Annual Federal Unemployment Tax Return.

Updated documents.

All documents and forms were reviewed and improved when necessary. The following forms have been significantly revised:

Bill of Sale for Goods
Contract for Manufacture of Goods
Minutes of Directors' Meeting
Minutes of LLC Meeting
Minutes of Shareholders' Meeting
Limited Power of Attorney for Finances
Sales Contract (Installment Payments).

We have also provided updated IRS forms, where available.

Book Reader.

The Book Reader and Help system are now in HTML Help format
All state-by-state law charts and tables in the Book Reader have been updated.

Windows Vista compatibility.

We've made some "under the hood" tweaks to ensure that Quicken Legal Business Pro 2008 is fully compatible with Windows Vista

I use a previous version of Quicken Legal Business Pro and I am upgrading to the 2008 version. Do I need to uninstall the older version before installing the 2008 version?

No. In fact, you should keep your old version of Quicken Legal Business Pro until you have successfully opened and converted all your documents files with the 2008 version. Here's how:

To play it really safe, back up your Quicken Legal Business Pro documents files on to a floppy disk, CD-ROM, or other external medium. Next, you should install Quicken Legal Business Pro 2008. When this is done, start the program and open your most recently used Business Pro documents file. If you’ve created any other Business Pro documents files, open them as well. Once a Business Pro documents file has been opened and converted to the 2008 format, you will not be able to open it again in a previous version of the program. (For more on opening documents files created with older versions, see the Quicken Legal Business Pro Users' Manual.)

What version of Adobe Acrobat Reader do I need to use with Quicken Legal Business Pro?

In order to make use of all the features in the PDF form files included in Quicken Legal Business Pro -- including saving completed IRS tax forms to your hard disk-- you must install Adobe Reader 5.1 or higher. To download the latest version of the free Adobe Reader, go to http://www.adobe.com/products/acrobat/readstep2.html.

Can I save completed versions of the IRS tax forms included in Quicken Legal Business Pro?

Most IRS forms included in the program are enabled with "document rights" that allow you to save your filled-in form to your hard disk. However, version 5.1 or later of Adobe Reader is required. When you open an IRS form in Reader, you'll see a "document rights" message box if this feature is available. If you are using an earlier version of Adobe Reader, you will be prompted to download a newer version that will allow you to save.

How do I switch back and forth between the main Quicken Legal Business Pro program window and the Book Reader window?

To switch back and forth between windows, click a window's button on the taskbar.

Here are some additional tips:

If you cannot see the taskbar, you may have the "Auto hide" feature turned on. To redisplay the taskbar, point to the area of your screen where the taskbar is located.
You can also cycle through open windows by holding down ALT and repeatedly pressing TAB.

When you exit Quicken Legal Business Pro, the Book Reader window will close as well. However, merely closing the Book Reader window does not close the main Quicken Legal Business Pro program window. Any other program that you opened by using a link from Quicken Legal Business Pro (for example, your browser or Adobe Acrobat Reader) will also need to be closed separately.

I am having trouble using Web Update. What can I do?

If you are running Microsoft’s Windows Vista: Due to increased security measures in Windows Vista, you will see a User Access Control dialog when the update finishes. When you see this dialog, click Continue or enter an administrator password as prompted.

If you use a firewall & security application and receive warnings, you'll need to "allow" or add "f1.nolo.com" to the "trusted site" list.

If you still are unable to complete the update after adding f1.nolo.com to the trusted site list, you may need to completely turn off your firewall program in order to retrieve the update. Once the update is downloaded and installed, you can turn back on your firewall.

If you are a Windows XP Service Pack 2 user, the built-in "Windows Firewall" feature could prevent you from using Web Update. If, when you run Web Update, you see a Windows Security Alert asking you whether you want to keep blocking or unblock your Quicken program's Internet connection, select "Unblock." Once you have unblocked the Quicken program, you should be able to download future Web Updates.

If you are trying to update behind a corporate proxy server and get various error messages, you won't be able to use Web Update. Web Update was designed for the home user with a basic firewall. Unfortunately, we cannot support Proxy Servers and other corporate VPN security configurations.

If the problem persists, contact Nolo Technical Support at support@nolo.com. Please include the following details, so they will be able to help you:

How are you connected to the Internet (modem dial up, DSL, etc.)?
What version of Windows are you running?
Who is your Internet Service Provider?

Can I see an example of a document before completing a document interview?

Yes. If you just want to see an example of what a completed document looks like before you start creating your own, here's how:

Use the "Document List" screen to select the document you want to create.
At the bottom of the description, find the "View an example ..." link and click it.

This will open a completed version of the document you want to create, using fictitious data. You should realize, however, that your actual customized document might look different, based on the interview answers you give.

Can I print a draft of a document that won't be mistaken for the final, signable version?

Yes. To print a document with each page of your printed document clearly labeled as a draft:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the "Print" icon. You'll then see a standard Print dialog box.
In the Watermark box in the lower left of the Print dialog, select "Draft."
Click "OK" to send the displayed document to your printer.

Can I print a copy of a document that won't be mistaken for the original version?

Yes. To print a document with each page of your printed document clearly labeled as a duplicate:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the "Print" icon. You'll then see a standard Print dialog box.
In the Watermark box in the lower left of the Print dialog, select "Duplicate."
Click "OK" to send the displayed document to your printer.

When I try to print one of my documents, why do I get strange characters, part of a page or nothing at all?

There can be several reasons for this.

Printer driver. You may have the wrong printer driver selected. Check your printer setup and go to your printer manufacturer's Web site to make sure you have the latest printer driver.

Interference by other software. Some programs alter the printer setup with special format commands or fail to reset a printer to its default settings when finished. Try resetting your printer by turning it off and on again before printing from Nolo software.

Network printers. If your printer is part of a network, the network itself may have special commands. Your system administrator may need to alter some settings.

Can I open Quicken Legal Business Pro documents in a word processor?

Yes. After you have completed your document, you can export it -- that is, save it as a text file that can be opened with a word processing program. This feature can be used if you:

are having problems printing directly from Quicken Legal Business Pro, or
want a portable version of your document which can be viewed on a computer where Legal Business Pro is not installed.

Exporting the document allows you to print it from your word processing program. We strongly discourage using your word processor to edit or change the wording of an exported document. If you alter a document, we cannot guarantee its legal validity.

To export your completed document:

Click the "Export to Word Processor" at the "Congratulations" screen (or the "Export" icon at the "Print Preview" screen).
Click "Continue" at the prompt explaining why you shouldn't revise the exported document. This opens the Export Document dialog box.
Name the exported file.
Select the file type for the exported document: either Rich Text Format (RTF) or ASCII Text (TXT). If your word processor can "read" RTF files -- and most do -- you should select that file type, as it contains more formatting.
Click "Save."
Click "Yes" to open the exported file with your word processor.

Why won't the program allow me to arrange things exactly how I want in my documents?

Nolo's small business software enables most users to create legal documents that satisfy their needs without consulting a lawyer. There are complex situations, however, that are not handled by the program. The manual and program Help include thorough explanations of relevant laws; they also point out when your situation may require an expert's help. If you want to include provisions in your documents that are not allowed by your software, take your unsigned document to a lawyer for fine tuning. The cost of the visit should be less than if the lawyer had created your document from scratch.

How can I reset my print options to the default settings?

In Quicken Legal Business Pro, select "Print Options" from the "File" menu. Click on the "Use Defaults" button to reset your print options.

Make sure that the margins are set as follows: Top -- 0.75", Bottom -- 0.45", Left -- 1.25", Right -- 1.25". The Line Spacing should be set to "Standard Spacing." The "Footers in smaller type" and "Footer in bold type" checkboxes should be checked. Click on "Fonts" button and make sure the Font is "Times New Roman", the Font Style is "Regular" and the Size is "12.

When I try to print or display documents, I get GPFs or crashes/freezes. What can I do?

If you are having a printing problem, consult the "Read Me First" file from the "Start" menu. Here are some other tips:

Make sure you have the current version of your software by running Web Update. (For more on using Web Update, see "How do I keep my software program current and up to date?," above).
Get the latest printer driver. Make sure you have the current revision of your printer driver. Check your printer manufacturer's web site.
The program's registry settings may be corrupt. Start the program while holding down the CTRL key. This will reset the program's registry settings to their default values.

How do I uninstall Quicken Legal Business Pro?

First, make sure you have back-ups and/or printouts of your documents.

Choose Start > Programs/All Programs > Quicken Legal Business Pro 2008 > Uninstall Quicken Legal Business Pro. If you cannot locate the uninstaller, try one of these methods:

Go to Start >Settings > Control Panel > Add or Remove Programs. Follow the instructions on screen.
Find the Quicken Legal Business Pro 2008 folder on your hard disk and delete it manually.

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