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Product Name: Quicken Legal Business Pro 2009
Platform: Windows
Current Version: 8.0.0
Revision Date: 8/01/08
Availability: In print; technical support available for registered users

System Requirements:

Windows 2000/XP/Vista
Pentium 133 minimum; II 300 recommended
32 MB RAM minimum; 64 MB recommended
35 MB free hard disk space; 47 MB to install
Double-speed CD-ROM drive
SVGA with 256 colors minimum (16 bit color recommended), 800 x 600 resolution
Works with any printer supported by Windows 2000/XP/Vista
14.4 Kbps or higher modem required to access online features, 56 Kbps modem recommended
Internet access is required for all online features
Microsoft Internet Explorer 6.0 or higher required
Adobe Acrobat Reader 5.1 or higher

Am I eligible for technical support for this product?

What should I do if I have a problem with Quicken Legal Business Pro?

How do I keep Quicken Legal Business Pro current and up to date?

How can I tell which version of Quicken Legal Business Pro I have?

Why should I register my software?

I have legal questions. Can Nolo help?

Why doesn't anything happen when I put the Quicken Legal Business Pro CD into my CD-ROM drive?

Will Quicken Legal Business Pro 2009 work on Microsoft Vista?

Is there a Macintosh version of Quicken Legal Business Pro?

I use an older version of Nolo's Quicken Legal Business Pro. Why should I purchase the 2009 version?

I am a Quicken Legal Business Pro 2008 user. What's new in the 2009 version?

Do I need to uninstall my older version of Quicken Legal Business Pro before installing the 2009 version?

What version of Adobe Reader do I need to use with Quicken Legal Business Pro?

How can I save completed versions of the IRS tax forms included in Quicken Legal Business Pro?

How do I switch between the main Quicken Legal Business Pro program window and the Book Reader window?

I am having trouble using Web Update. What can I do?

How can I see an example of a document before completing a document interview?

How can I print a draft of a document that won't be mistaken for the final, signable version?

How can I print a copy of a document that won't be mistaken for the original version?

How can I print a copy of my document without also printing the signing instructions?

When I try to print one of my documents, why do I get strange characters, part of a page, or nothing at all?

How can I open Quicken Legal Business Pro documents in a word processor?

Why won't the program allow me to arrange things exactly how I want in my documents?

How can I reset my print options to the default settings?

When I try to print or display documents, I get error messages or the program crashes/freezes. What can I do?

How do I uninstall Quicken Legal Business Pro?

Am I eligible for technical support for this product?

Yes. Registered users of this product are eligible for technical support until January 1, 2010. If you have not yet registered, start Quicken Legal Business Pro, connect to the Internet and select Online > Online Registration. If you purchased your software directly from Nolo.com, you are already registered.

For more details, see the section on "Policy for Current Versions" in Nolo's Technical Support Policy.

What should I do if I have a problem with Quicken Legal Business Pro?

Here are four steps you should take if you have a problem with the software:

Step 1. Review the documentation that came with the program

If you have a problem, first consult the following resources:

the Users' Manual
the program’s Help menu
the "Troubleshooting" file that’s installed with the program.

Step 2. Run Web Update

We may have already detected your problem and corrected it in the latest version of the program. To make sure you have the latest version, start Quicken Legal Business Pro and select Online > Web Update. If you don't have Internet access, contact Nolo's Technical Support Staff (see Step 4).

Step 3. Read the software FAQs

Read the rest of these frequently asked questions to see whether your problem is addressed.

Step 4. Contact Nolo's Technical Support Staff

If your problem persists, contact our Technical Support Staff directly at support@nolo.com. Please provide as much information as you can about your problem, including:

the name of the program
the program version (to access this information, start Quicken Legal Business Pro and select Help > About)
any error messages, and
details about what you were doing when the error occurred.

The following information about your computer may also be helpful:

operating system (for example, Windows XP Home)
processor type (for example, Pentium III, 500 MHz)
RAM (for example, 128 MB)
video card information, and
printer model.

You may also phone us at 510-549-4660 (9 - 5 p.m. Pacific Standard Time, Monday - Friday). However, we urge you to email us first whenever possible.

How do I keep Quicken Legal Business Pro current and up to date?

To keep up to date, periodically run the Web Update feature by starting Quicken Legal Business Pro and selecting Online > Web Update. You must be connected to the Internet to use Web Update.

We recommend signing up for "NoloBriefs," which will keep you informed via email of important updates to your software program. To sign up, click here.

How can I tell which version of Quicken Legal Business Pro I have?

Start Quicken Legal Business Pro and select Help > About Quicken Legal Business Pro 2009 to see the version number. To see version info for specific program files, click the Version... button.

If you can't get the program running, use My Computer to go to the Quicken Legal Business Pro 2009 program folder and locate the file named QLB.EXE. Right click on the file, select Properties from the menu, and click the Version tab, where the version is listed.

Why should I register my software?

Registering your software enables you to receive technical support. To register online, connect to the Internet, start up Quicken Legal Business Pro, and select Online > Online Registration.

If you purchased this software directly from Nolo.com, you are already registered.

I have legal questions. Can Nolo help?

The books contained in Quicken Legal Business Pro's Book Reader may contain the answer to your questions. Unfortunately, Nolo's Technical Support staff is unable answer legal questions.

Why doesn't anything happen when I put the Quicken Legal Business Pro CD into my CD-ROM drive?

If setup doesn't launch automatically when you insert the Quicken Legal Business Pro Installation CD into your CD-ROM drive, do the following.

If you run Windows 2000 or XP:

Choose Start > Run.
Type D:\AUTORUN (you may have to substitute the letter of your CD-ROM drive for "D").
Click OK.

If you run Windows Vista:

Choose Start > All Programs > Accessories > Run.
Type D:\AUTORUN (you may have to substitute the letter of your CD-ROM drive for "D").
Click OK.

Will Quicken Legal Business Pro 2009 work on Microsoft Vista?

Yes. Quicken Legal Business Pro 2009 is fully compatible with Microsoft’s Windows Vista.

Is there a Macintosh version of Quicken Legal Business Pro?

No. Although we have no plans to provide this software for the Macintosh, you can install and use Quicken Legal Business Pro if you have a PC emulator (such as either Virtual PC or Guest PC) on your Mac. Be aware, though, that this configuration is not supported by Nolo Technical Support.

I use an older version of Nolo's Quicken Legal Business Pro. Why should I purchase the 2009 version?

Because it is very important that your legal software be up to date, we strongly recommend that users of older versions upgrade to the most current version of Quicken Legal Business Pro. Laws change frequently, and at Nolo we update our products accordingly. For details on what's new in Quicken Legal Business Pro 2009, see below.

To order your copy of Quicken Legal Business Pro 2009, click here.

I am a Quicken Legal Business Pro 2008 user. What's new in the 2009 version?

Here's a brief summary of the major changes you'll see in the 2009 edition:

New and revised documents.

The following forms have been added to the program:

Mutual Release of Contract Claim, and
IRS Form 1120, Corporation Income Tax Return (replaces Form 1120A (the short form), which is no longer in use).

All other documents and forms were reviewed and updated when necessary. The following form has been significantly revised:

Confidentiality Agreement, which can now be used with independent contractors as well as employees.

We have also provided updated IRS forms, where available.

New features.

The Spell Checker lets you automatically check the spelling of text you enter during document interviews.
The Address "widget" lets you select from a list of address you've entered previously, so you don't need to retype them.
The file that stores the data you enter to create your documents is now referred to as a "portfolio" rather than a "documents file."
You can now print draft copies without including signing instructions, to reduce the number of printed pages.

Book Reader.

New editions of the following books have been published and were updated in the Book Reader:

Legal Guide for Starting & Running a Small Business, by Attorney Fred S. Steingold (10th edition)
The Manager's Legal Handbook, by Attorneys Lisa Guerin & Amy DelPo (3rd edition), and
Marketing Without Advertising, by Michael Phillips & Salli Rasberry (6th edition).

In addition, all state-by-state law charts and tables in the Book Reader have been updated and the Users' Manual was completely rewritten.

Do I need to uninstall my older version of Quicken Legal Business Pro before installing the 2009 version?

No. In fact, you should keep your old version of Quicken Legal Business Pro until you have successfully opened and converted all your documents files with the 2009 version. Here's how:

To play it really safe, back up your Quicken Legal Business Pro documents files on to a floppy disk, CD-ROM, or other external medium. Then, install Quicken Legal Business Pro 2009. When this is done, start the program and open your most recently used Business Pro documents file. If you’ve created any other Business Pro documents files, open them as well.

Once a pre-2009 Business Pro documents file has been opened and converted to the 2009 portfolio format, you will not be able to open it again with the old version of the program with which it was created. (For more on opening documents files created with older versions, see the Quicken Legal Business Pro Users' Manual.)

What version of Adobe Reader do I need to use with Quicken Legal Business Pro?

You need Adobe Reader 5.1 or higher in order to make use of all the features in the PDF files included in Quicken Legal Business Pro -- including saving completed IRS tax forms. To download the latest version of the free Adobe Reader, go to http://www.adobe.com/products/acrobat/readstep2.html.

How can I save completed versions of the IRS tax forms included in Quicken Legal Business Pro?

Most IRS forms included in the program are enabled with "document rights," a feature that allows you to save your filled-in form.

If this feature is available, you'll see a "document rights" message box when you open an IRS form in Adobe Reader. Early versions of Adobe Reader prompt you to download a newer version that will allow you to save.

How do I switch between the main Quicken Legal Business Pro program window and the Book Reader window?

Click a window's button on the taskbar to switch between windows. Here are some additional tips:

If you cannot see the taskbar, you may have the "Auto hide" feature turned on. To redisplay the taskbar, point to the area of your screen where the taskbar is located.
You can also cycle through open windows by holding down ALT and repeatedly pressing TAB.

When you exit Quicken Legal Business Pro, the Book Reader window will close as well. However, closing the Book Reader window does not close the main Quicken Legal Business Pro program window. Any other program that you opened by using a link from Quicken Legal Business Pro (for example, your web browser or Adobe Reader) will also need to be closed separately.

I am having trouble using Web Update. What can I do?

If you are running Microsoft’s Windows Vista: When the update finishes, due to increased security measures in Windows Vista, you will see a User Access Control dialog. Click Continue or enter an administrator password as prompted.

If you use a firewall & security application and receive warnings, you'll need to "allow" or add "f1.nolo.com" to the "trusted site" list.

If, after adding f1.nolo.com to the trusted site list, you still are unable to complete the update, you may need to turn off your firewall program. Once the update is downloaded and installed, you can turn your firewall back on.

If you are a Windows XP Service Pack 2 user, the built-in "Windows Firewall" feature could prevent you from using Web Update. When you run Web Update, if you see a Windows Security Alert that asks whether you want to block or unblock your Quicken program's Internet connection, select "Unblock." Once you have unblocked the Quicken program, you should be able to download future Web Updates.

If you are trying to update behind a corporate proxy server and get various error messages, you won't be able to use Web Update. Web Update was designed for the home user with a basic firewall. Unfortunately, we cannot support Proxy Servers and other corporate VPN security configurations.

If the problem persists, contact Nolo Technical Support at support@nolo.com. Please include the following details, so they will be able to help you:

How are you connected to the Internet (modem dial up, DSL, etc.)?
What version of Windows are you running?
Who is your Internet Service Provider?

How can I see an example of a document before completing a document interview?

To see an example of a completed document:

Use the "Document List" screen to select the document you want to create.
At the bottom of the description (on the right), find the "View an example ..." link and click it.

This will open a completed version of the document using fictitious data. (Note that your actual customized document might look different, based on the interview answers you give.)

How can I print a draft of a document that won't be mistaken for the final, signable version?

To print a document with each page clearly labeled as a draft:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the "Print" icon. You'll then see a Print dialog box.
In the "Watermark" box in the lower left of the Print dialog, select Draft.
Click OK to send the displayed document to your printer.

How can I print a copy of a document that won't be mistaken for the original version?

To print a document with each page clearly labeled as a duplicate:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the Print icon. You'll then see a Print dialog box.
In the "Watermark" box in the lower left of the Print dialog, select Duplicate.
Click OK to send the displayed document to your printer.

How can I print a copy of my document without also printing the signing instructions?

To you print your document without including signing instructions:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the Print icon. You'll then see a Print dialog box.
In the “Print signing instructions” box in the lower right of the Print dialog, select No.
Click OK to send the displayed document to your printer.

We only recommend doing so with draft copies: Be sure to print out and follow the signing instructions when you print your version of any Quicken Legal Business Pro document.

When I try to print one of my documents, why do I get strange characters, part of a page, or nothing at all?

There can be several reasons for this.

Printer driver. You may have the wrong printer driver selected. Check your printer setup and go to your printer manufacturer's web site to make sure you have the latest printer driver.

Interference by other software. Some programs alter the printer setup with special format commands or fail to reset a printer to its default settings when finished. Try resetting your printer by turning it off and on again before printing from Nolo software.

Network printers. If your printer is part of a network, the network itself may have special commands. Your system administrator may need to alter some settings.

How can I open Quicken Legal Business Pro documents in a word processor?

After you have completed your document, you can export it -- that is, save it as a text file. As a text file, your document can be opened with a word processing program. Use this feature if you:

are having problems printing directly from Quicken Legal Business Pro, or
want to view your document on a computer that doesn't have Legal Business Pro.

Don't use your word processor to edit or change the wording of an exported document. Altering document text may affect its legal validity.

To export your completed document:

Click the Export to Word Processor at the "Congratulations" screen (or the Export icon at the "Print Preview" screen).
Click Continue at the prompt explaining why you shouldn't revise the exported document. This opens the Export Document dialog box.
Name the exported file.
Select the file type for the exported document: either Rich Text Format (RTF) or ASCII Text (TXT). If your word processor can "read" RTF files -- and most do -- you should select that file type, as it contains more formatting.
Click Save.
Click Yes to open the exported file with your word processor.

Why won't the program allow me to arrange things exactly how I want in my documents?

Quicken Legal Business Pro enables most users to create legal documents that satisfy their needs without consulting a lawyer. There are complex situations, however, that are not handled by the program. The Book Reader and Guide include thorough explanations of relevant laws and point out when your situation may require an expert's help. If you want to include provisions in your documents that are not allowed by your software, take your unsigned document to a lawyer for fine tuning.

How can I reset my print options to the default settings?

In Quicken Legal Business Pro, select File > Print Options. Click Use Defaults to reset your print options.

Make sure that the margins are set as follows:

Top -- 0.75", Bottom -- 0.45", Left -- 1.25", Right -- 1.25".

The Line Spacing should be set to "Standard Spacing."

The "Footers in smaller type" and "Footer in bold type" checkboxes should be checked.

Click on Fonts button and make sure the Font is "Times New Roman", the Font Style is "Regular" and the Size is "12."

When I try to print or display documents, I get error messages or the program crashes/freezes. What can I do?

If you are having a printing problem, consult the "Troubleshooting" file that's installed with the program. Here are some other tips:

Make sure you have the current version of your software by running Web Update. (For more on using Web Update, see "How do I keep Quicken Legal Business Pro current and up to date?," above).
Get the latest printer driver. Make sure you have the current revision of your printer driver. Check your printer manufacturer's web site.
The program's registry settings may be corrupt. Start the program while holding down the CTRL key. This will reset the program's registry settings to their default values.

How do I uninstall Quicken Legal Business Pro?

First, make sure you have back-ups and/or printouts of your documents.

Choose Start > Programs/All Programs > Quicken Legal Business Pro 2009 > Uninstall Quicken Legal Business Pro. If you cannot locate the uninstaller, try one of these methods:

Go to Start >Settings > Control Panel > Add or Remove Programs. Follow the instructions on screen.
Find the Quicken Legal Business Pro 2009 folder on your hard disk and delete it manually.

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