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Product Name: Quicken WillMaker Plus 2007
Platform: Windows
Current Version: 6.0.8
Revision Date: 11/30/07
Availability: Out of print; technical support no longer available

System Requirements:

Windows 98/Me/2000/XP/Vista
Pentium 133 minimum; II 300 recommended
32 MB RAM minimum; 64 MB recommended
18 MB free hard disk space; 23 MB to install
Double-speed CD-ROM drive
SVGA with 256 colors minimum (16 bit color recommended), 800 x 600 resolution
Works with any printer supported by Windows 98/Me/2000/XP
14.4 Kbps or higher modem required to access online features, 56 Kbps modem recommended
Internet access is required for all online features
Microsoft Internet Explorer 5.0 or higher required
Optional: Adobe Acrobat Reader

Frequently Asked Questions

Is Quicken WillMaker Plus 2007 the most current Nolo estate planning software program?

I use an older version of Nolo's estate planning software. Why should I purchase the most current version of Quicken WillMaker Plus?

Am I eligible for technical support for this product?

What should I do if I have a problem with my Nolo software program?

How do I keep my software program current and up to date?

How can I tell which version of Quicken WillMaker Plus I have?

Why should I register my software?

I have legal questions. Can Nolo help?

Why doesn't anything happen when I put the Quicken WillMaker Plus CD into my CD-ROM drive?

Will Quicken WillMaker Plus 2007 work on Microsoft Vista?

Is there a Macintosh version of this program?

I am a Quicken WillMaker Plus 2006 user. What's new in the 2007 version?

I use a previous version of Quicken WillMaker Plus and I am upgrading to the 2007 version. Do I need to uninstall the older version before installing Quicken WillMaker Plus 2007?

I upgraded to Quicken WillMaker Plus 2007 from an older version of the program. When I opened my old documents file with the new version of the program, my health care directive data was not converted. What should I do?

I am having trouble using Web Update. What can I do?

A name I entered in my document isn't printing correctly. What can I do?

Can I see an example of a document before completing a document interview?

Can I print a blank document before completing a document interview?

Can I print a draft of a document that won't be mistaken for the final, signable version?

Can I print a copy of a document that won't be mistaken for the original version?

Can I open Quicken WillMaker documents in a word processor?

Why won't the program allow me to arrange things exactly how I want in my estate planning documents?

How can I reset my print options to the default settings?

When I try to print one of my documents, why do I get strange characters, part of a page or nothing at all?

When I try to print or display documents, I get GPFs or crashes/freezes. What can I do?

How do I uninstall Quicken WillMaker Plus?

Is Quicken WillMaker Plus 2007 the most current Nolo estate planning software program?

No. In July 2007, Nolo released the 2008 version of Quicken® WillMaker Plus. To learn more about Quicken WillMaker Plus 2008, click here.

I use an older version of Nolo's estate planning software. Why should I purchase the most current version of Quicken WillMaker Plus?

We strongly recommend that users of older Nolo estate planning software upgrade to the most current version of Quicken WillMaker Plus. It is very important that your legal software be up to date. Laws change frequently, and at Nolo we update our products accordingly. Documents and information included in older Nolo estate planning software have been updated in the most current version of Quicken WillMaker Plus.

The most current version Quicken WillMaker Plus is fully compatible with older versions, as well as WillMaker 8, Quicken Lawyer Personal, and Quicken Lawyer Wills. This means that most of your data will be converted and you can update and revise most of your previously-created documents. You can also take advantage of new documents, legal updates and other features.

Learn more about the most current version of Quicken WillMaker Plus.

Am I eligible for technical support for this product?

Yes, registered users of this product are eligible for technical support until January 1, 2008. If you have not yet registered your software, connect to the Internet and select "Online Registration" from the "Online" menu. For details, see the section on "Policy for Current Versions" in Nolo's Technical Support Policy.

What should I do if I have a problem with my Nolo software program?

Here are four steps you should take if you have a problem with the software:

Step 1. Review the documentation that came with the program

If you have a problem, first consult the following resources:

Users' Manual
Program Help from the "Help" menu
The "Troubleshooting" file from the "Start" menu.

Step 2. Run Web Update

Your problem may have already been detected and corrected in the latest version of the program. To make sure you have the latest version, run Web Update from the "Online" menu. If you don't have Internet access, contact Nolo's Technical Support Staff (see Step 4).

Step 3. Read the software FAQs

Read the rest of these frequently asked questions to see whether your problem is addressed.

Step 4. Contact Nolo's Technical Support Staff

If your problem persists, you should contact our Technical Support Staff directly. The best way to contact us is by email at support@nolo.com. Please provide as much information as you can about your problem, including:

the name of the program
the program version (to access this information, select "About" from the "Help" menu)
any error messages
details about what you were doing when the error occurred.

The following information about your computer may also be helpful:

operating system (for example, Windows 98)
processor type (for example, Pentium III, 500 MHz)
RAM (for example, 128 MB)
video card information
printer model.

You may also phone us at 510-549-4660 (9 - 5 p.m. Pacific Standard Time, Monday - Friday). However, we urge you to email us first whenever possible.

How do I keep my software program current and up to date?

To keep your software up to date, periodically select "Web Update" from its "Online" menu. You must be connected to the Internet to use Web Update.

We also recommend that you sign up for "NoloBriefs" so you can receive email notification of important updates to your software program. To sign up, click here.

How can I tell which version of Quicken WillMaker Plus I have?

Open Quicken WillMaker Plus's "Help" menu and select "About Quicken WillMaker Plus 2007" to see the version number. To see version info for specific program files, click the "Version..." button. If you can't get the program running, use My Computer to go to the Quicken WillMaker Plus 2007 program folder and locate the file named QWP.EXE. Right click on the file and select Properties from the menu. When the file's Properties window appears, click on the "Version" tab; the version will be listed there.

Why should I register my software?

Registering your software entitles you to receive technical support. To register online, connect to the Internet and select "Online Registration" from the "Online" menu. If you purchased this software directly from Nolo, you are already registered.

I have legal questions. Can Nolo help?

Unfortunately, Nolo's Technical Support staff cannot answer legal questions. However, the Legal Manual included with your software (accessible from the "Help" menu) contains extensive legal information that addresses most common user questions. Consult the Legal Manual to see whether or not it deals with your specific query.

Why doesn't anything happen when I put the Quicken WillMaker Plus CD into my CD-ROM drive?

If you can't see the "Welcome to Quicken WillMaker Plus Installation" screen when you insert the CD-ROM, double click on My Computer with the CD in the drive. Then double click on your CD-ROM drive icon. If you still can't see the "Welcome to Quicken WillMaker Plus Installation" screen, then go to your Windows "Start" menu, select "Run," and enter "D:\Welcome".

Will Quicken WillMaker Plus 2007 work on Microsoft Vista?

Yes. The most recent version of Quicken WillMaker Plus 2007 will run on Microsoft’s Windows Vista. To update to the most recent version: start WillMaker Plus, select Online > Web Update, and follow the directions that appear on screen.

Note: If you are running Microsoft’s Windows Vista, you will need to run Quicken WillMaker Plus 2007 as an administrator in order to update the software -- even if you're already logged in as one. For details, see our online instructions at http://www.nolo.com/VistaAdmin-WillMaker.pdf.

Is there a Macintosh version of this program?

No. We do not have plans to provide this software for the Macintosh. If you have a PC emulator (such as either Virtual PC or Guest PC) on your Mac, you can install and use this program. Be aware, though, that this configuration is not supported by Nolo Technical Support.

I am a Quicken WillMaker Plus 2006 user. What's new in the 2007 version?

Quicken WillMaker Plus 2007 includes many improvements over and changes from the 2006 edition. Here's a summary of the most important changes:

Major Changes to documents:

Health care directive. The revised, full durable power of attorney for health care lets users name a trusted person to make all health care decisions for them if necessary, including managing care for long-term and chronic conditions such as Alzheimer’s Disease. (Previous versions of the program allowed users to name a health care representative to carry out only the specific wishes written in their living will.) In addition, the program provides new options and more flexibility for users who want to make a living will (write out their health care wishes).
Will. Now uses the state-specific term for the representative named to wrap up the will: "executor" or "personal representative."
Durable Power of Attorney for Finances. Now use the state-specific term for the representative named under the document: agent or attorney-in-fact. In addition:
- Arkansas DPAFs no longer require witness signatures – just a notary.
- Missouri requires some unusual language in the “effective date” section of the document, so we’ve added that.
- Montana residents should now ask their agent to sign the power of attorney document. Our power of attorney contains a new signature block and instructions for folks in Montana.
Arkansas limited powers of attorney for finances no longer require witness signatures -- just a notary.
All documents for Alaska that include or mention a county name have been changed to refer to Alaska boroughs/judicial districts, which is what the state uses instead of counties.

New Forms: Full durable power of attorney for health care now included in the Health Care Directive module. Previously we only had a limited health care power of attorney.

Manuals: The Legal Manual and the Users' Manual have been updated where necessary.

Other new features:

You can click on a link at the document selection screen to see a sample of any form in the program.
You can more easily review property bequests (gifts) when making your will.
You can choose "Suggestion Box" from the Help menu to give us feedback on the program.
The navigation bar at the top of every screen has been simplified by removing infrequently used icons. We’ve added a "Users’ Guide" icon

I use a previous version of Quicken WillMaker Plus and I am upgrading to the 2007 version. Do I need to uninstall the older version before installing Quicken WillMaker Plus 2007?

No. In fact, you should keep your old version of Quicken WillMaker until you have successfully opened and converted all your documents files with the 2007 version. Here's how:

To play it really safe, back up your Quicken WillMaker documents files on to a floppy disk, CD-ROM, or other external medium. Next, you should install Quicken WillMaker Plus 2007. When this is done, start the program and open your most recently used WillMaker documents file. If you’ve created any other WillMaker documents files, open them as well. Once a WillMaker documents file has been opened and converted to the 2007 format, you will not be able to open it again in a previous version of the program.

NOTE: If you created a health care directives (living will) document with a pre-2007 version of WillMaker Plus, that document won't be converted when you open an older documents file. This document has been extensively revised and improved in the 2007 program. If you want to change the specifics of your a health care directive, you'll need to create a new one using Quicken WillMaker Plus 2007.

I upgraded to Quicken WillMaker Plus 2007 from an older version of the program. When I opened my old documents file with the new version of the program, my health care directive data was not converted. What should I do?

In the 2007 version, we have completely revised and improved the health care directives section:

You can now create a full durable power of attorney for health care, naming someone to make all medical decisions for you if necessary.
The living will document now allows you to specify even more detailed wishes for end-of-life health care.

Because of these changes, you won't be able to revise previously-created health care directives created Quicken WillMaker with older version of the program. If you want to change the details of your older directive, you'll need to create a new one from scratch using Quicken WillMaker 2007.

I am having trouble using Web Update. What can I do?

If you are running Microsoft’s Windows Vista, you will need to run WillMaker Plus as an administrator in order to update the software -- even if you're already logged in as one. For details, see our online instructions at http://www.nolo.com/VistaAdmin-WillMaker.pdf

If you use a firewall & security application and receive warnings, you'll need to "allow" or add "f1.nolo.com" to the "trusted site" list.

If you still are unable to complete the update after adding f1.nolo.com to the trusted site list, you may need to completely turn off your firewall program in order to retrieve the update. Once the update is downloaded and installed, you can turn back on your firewall.

If you are a Windows XP Service Pack 2 user, the built-in "Windows Firewall" feature could prevent you from using Web Update. If, when you run Web Update, you see a Windows Security Alert asking you whether you want to keep blocking or unblock your Quicken program's Internet connection, select "Unblock." Once you have unblocked the Quicken program, you should be able to download future Web Updates.

If you are trying to update behind a corporate proxy server and get various error messages, you won't be able to use Web Update. Web Update was designed for the home user with a basic firewall. Unfortunately, we cannot support Proxy Servers and other corporate VPN security configurations.

If the problem persists, contact Nolo Technical Support at support@nolo.com. Please include the following details, so they will be able to help you:

How are you connected to the Internet (modem dial up, DSL, etc.)?
What version of Windows are you running?
Who is your Internet Service Provider?

A name I entered in my document isn't printing correctly. What can I do?

If a name contains accent marks, umlauts or other special characters, those characters will not show up correctly in your printed document unless you change the default font (which is Times New Roman). Common Windows fonts that will correctly print special characters include:

Georgia (serif), and
Verdana (sans serif).

For details on how to change the fonts of printed documents, see the Users' Manual, Part 8, Section B.

Can I see an example of a document before completing a document interview?

Yes. If you just want to see an example what a completed document looks like before you start creating your own, here's how:

Use the "Document List" screen to select the document you want to create.
At the bottom of the description, find the "View an example ..." link and click it.

This will open completed version of the document you want to create, using fictitious data. You should realize, however, that your actual customized document might look different, based on the interview answers you give.

Can I print a blank document before completing a document interview?

No. Your Nolo software creates custom documents based on your responses to document interview questions. There is no blank template that can be printed. If you just want to see what a document looks like, complete an interview with fictitious data and print it out. You should realize, however, that your actual customized document may look quite different.

Can I print a draft of a document that won't be mistaken for the final, signable version?

Yes. To print a document with each page of your printed document clearly labeled as a draft:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the "Print" icon. You'll then see a standard Print dialog box.
In the Watermark box in the lower left of the Print dialog, select "Draft."
Click "OK" to send the displayed document to your printer.

Can I print a copy of a document that won't be mistaken for the original version?

Yes. To print a document with each page of your printed document clearly labeled as a duplicate:

Follow the program's instructions on completing and printing a document.
At the "Print Preview" screen, click the "Print" icon. You'll then see a standard Print dialog box.
In the Watermark box in the lower left of the Print dialog, select "Duplicate."
Click "OK" to send the displayed document to your printer.

Can I open Quicken WillMaker documents in a word processor?

Yes. After you have completed your document, you can export it -- that is, save it as a text file that can be opened with a word processing program. This feature can be used if you:

are having problems printing directly from Quicken WillMaker
want a portable version of your document, which can be viewed on a computer where Quicken WillMaker is not installed.

Exporting the document allows you to print it from your word processing program. We strongly discourage using your word processor to edit or change the wording of an exported document. If you alter a document, we cannot guarantee its legal validity.

To export your completed document:

Display your completed document on the "Print Preview" screen.
Click the "Export" icon at the left of the "Print Preview" screen.
Click "Continue" at the prompt explaining why you shouldn't change the wording of the exported document. This opens the Export Document dialog box.
Name the exported file.
Select the file type for the exported document: either Rich Text Format (RTF) or ASCII Text (TXT). If your word processor can "read" RTF files -- and most do -- you should select that file type, as it contains more formatting.
Click "Save."
Click "Yes" to open the exported file with your word processor.

Why won't the program allow me to arrange things exactly how I want in my estate planning documents?

Nolo's estate planning software enables most users to create legal documents that satisfy their needs without consulting a lawyer. There are complex situations, however, that are not handled by the program. The manual and program Help include thorough explanations of estate planning laws; they also point out when your situation may require an expert's help. If you want to include provisions in your estate planning documents that are not allowed by your software, take your unsigned document to a lawyer for fine tuning. The cost of the visit should be less than if the lawyer had created your document from scratch.

How can I reset my print options to the default settings?

While the program is running, select "Print Options" from the "File" menu. Click on the "Use Defaults" button to reset your print options.

Make sure that the margins are set as follows: Top -- 0.75", Bottom -- 0.45", Left -- 1.25", Right -- 1.25". The Line Spacing should be set to "Standard Spacing." The "Footers in smaller type" and "Footer in bold type" checkboxes should be checked and the "Use only standard ASCII characters" checkbox should not be checked. Click on "Fonts" button and make sure the Font is "Times New Roman", the Font Style is "Regular" and the Size is "12."

When I try to print one of my documents, why do I get strange characters, part of a page or nothing at all?

There can be several reasons for this.

Printer driver. You may have the wrong printer driver selected. Check your printer setup and go to your printer manufacturer's Web site to make sure you have the latest printer driver.

Interference by other software. Some programs alter the printer setup with special format commands or fail to reset a printer to its default settings when finished. Try resetting your printer by turning it off and on again before printing from Nolo software.

Network printers. If your printer is part of a network, the network itself may have special commands. Your system administrator may need to alter some settings.

When I try to print or display documents, I get GPFs or crashes/freezes. What can I do?

If you are having a printing problem, consult the "Troubleshooting" file from the "Start" menu. Here are some other tips:

Make sure you have the current version of your software by running Web Update. (For more on using Web Update, see "How do I keep my software program current and up to date?," above).
Get the latest printer driver. Make sure you have the current revision of your printer driver. Check your printer manufacturer's web site.
The program's registry settings may be corrupt. Start the program while holding down the CTRL key. This will reset the program's registry settings to their default values.

How do I uninstall Quicken WillMaker Plus?

First, make sure you have back-ups and/or printouts of your documents. Then go to Start/Programs/Quicken WillMaker Plus 2007 and click on "Uninstall Quicken WillMaker Plus 2007". If you cannot locate the uninstaller, try one of these methods:

Go to Control Panel/Add Remove Programs and follow the instructions on screen.
Find the Quicken WillMaker Plus 2007 folder on your hard disk and delete it manually.