The eBay Business Start-Up Kit is packed with in-depth information and practical advice to help you get your eBay business up and running quickly and easily. Best of all, it features an interactive CD-ROM that makes setting up shop on the web's leading commerce site a cinch.
No more trolling the Internet, or digging through millions of web-sites. You can turn to either the book or the disk to quickly look up how to:
It gets even easier: The disk provides links to hundreds of resources on eBay and other sites. One click and you are there!
Plenty of books promise readers a shortcut to success on eBay -- but only the eBay Business Start-Up Kit provides an all-in-one resource you can use to get a successful operation up and running, quickly and easily.
Chances are good that you’ve bought or sold something on eBay. After all, at any given moment, there are 100 million listings on the eBay site, and the company receives 6 to 7 million listings a day. No wonder eBay averages over a billion dollars a quarter in profits.
But just as eBay profits, so do hundreds of thousands of entrepreneurs who have grown from occasional eBay users into eBay businesses. In fact, at least 724,000 people in the U.S. rely on eBay for either their primary or secondary source of income. An estimated 14% of eBay sellers have retired from their jobs to work full time on eBay (and an additional 12% were considering doing so).
This start-up kit is designed to help you move from being an occasional eBay user to starting and operating an eBay business, with the goals of increasing your income and providing you with more independence.
eBay offers you a great chance to achieve both goals, but there’s a lot of work involved. As chief cook and bottle washer of your eBay business, you’ll have many other tasks besides buying and selling. Additionally, working from home can also become a challenge—especially when you’ve filled up the closets and bathrooms with excess inventory.
The good news is that many people have already paved the way with their eBay businesses, and this start-up kit summarizes much of the advice about the challenges involved. Whether you are starting a new business from scratch or are seeking to expand your retail operation to the Web, The eBay Business Start-Up Kit will help answer many of the questions that arise in the process. You should find this start-up kit easy to use; it’s designed like a website with links to many other helpful resources (therefore, it will help if you’re connected to the Internet while using it).
Before embarking on your journey, though, please keep this in mind: eBay success is based on two underlying factors—community and personality.
As you’ll see below, the key to eBay member loyalty is the site’s rich sense of community. And as you explore eBay, you will also discover that the eBay entrepreneurs who invest their personality into their business often have the best chance for success and longevity.
[Ebay Menu Graphic] omitted for online sample chapter
Several companies have unsuccessfully challenged eBay’s dominance in the online auction market. The uniquely distinguishing aspect of eBay—and, some might argue, the key to eBay’s continuing success—is that eBay operates as a community of members, not as a store, franchise, or company.
eBay is a self-policing, self-helping, and, to some extent, self-governing sales universe. The eBay community, which includes eBay members and eBay staff, abides by certain community values, including simple principles such as "We believe people are basically good" and "We encourage you to treat others the way you want to be treated." This sense of community should never be taken lightly by users, because the power of eBay community opinion is substantial. Failing to abide by community rules can get you suspended or banned from eBay. Conversely, the eBay community is also supportive—eBay and its members offer a lot of free advice and help to those getting started, which in turn engenders more loyalty to the site. To get a sense of this support, review some of eBay’s rich collection of resources and help, including the following:
| eBay Community Resources | |
|---|---|
| Announcement Boards | Look here for general announcements. |
| Answer Center | Look here for answers to eBay questions. |
| Discussion Boards | Look here for posted discussions on hundreds of eBay topics. |
| Community Help Boards | Look here for help from other eBay members. |
| Chat Rooms | Look here for live discussions among eBay members. |
| Reviews and Guides | Look here for community-created handbooks on hundreds of eBay topics—for example, collecting Harry Potter books. |
| eBay Groups | Look here to exchange information with like-minded eBay members. |
The other underlying factor that contributes to the success of an eBay business is a strong sense of personality. As most brick-and-mortar retailers quickly learn when they try to move their businesses online, eBay is a whole different ballgame. While it may seem counterintuitive, sales transactions on eBay tend to be more personal, and customers expect a heightened level of service and attention. However, the rewards from these personal interactions can be great, because those interactions lead to trust—and trust leads to increased business.
As you peruse eBay stores and online auctions, you will see this personal touch over and over. Keep in mind that eBay is a global marketplace where many sellers have access to similar merchandise. When prices are similar, buyers rely on personal and sometimes intangible factors to distinguish among sellers.
As you will see, many of the decisions you make when setting up your eBay business require a personal touch—for example, the name of your eBay store, the colors you choose for the background of a particular auction, the type of merchandise you sell, the size of the lettering in your listings, the quality of your images, and even your choice of username. From top to bottom, each eBay business is a unique mix of branding and personal identity. When in doubt as to what course to take with your eBay business, it’s always best to choose the route that’s most comfortable for your personality. Your choices may not always lead to short-term profits, but letting your business reflect who you are is more likely to provide personal satisfaction, steady income, and longevity as a business.
The start-up kit includes this book and a disc. With the exception of some of the forms and introductory material, the disc includes all of the material in the book. The difference is that the disc operates as a website. When you insert it in your CD-ROM drive it will install on your computer. Once installed, you’ll be able to use it to learn about eBay as if you were on the Web, clicking live links that give you direct access to hundreds of eBay, government, and related auction resources.
Internet connection needed. Ideally, you should be connected to the Internet while using the disc. If you are not connected, you can still use the program on your computer, but ultimately you will need the Internet connection if you want to use eBay.
Getting around. You can get around the program as you would on any website. You can access links to additional resources by clicking on any underlined term. Additionally, there are drop-down menus on each Web page as well as a navigation bar on the left side of each page.
Here are summaries of important legal or procedural changes that affect the latest edition of this product.