Use this form and information to dispute a credit charge. If you don't receive a product you purchased, or received a defective item, you may be able to legally refuse to pay using this form.
If you use a credit or charge card, but you don’t recognize a charge on your statement, don't receive a product you purchased, or received a defective item, you may be able to legally refuse to pay. For full details, check the instructions that accompany this form.
If the problem is unauthorized use of your credit card, report the fraud immediately to one of the three major credit bureaus to prevent more problems:
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