I live in an apartment and for the past month, I've had hot water only every few days. I can't shower for work or do dishes. Also, my heat isn't working. It's okay in the day, but at night it gets really cold and is still really cold when I wake up and have to take a cold shower. The landlords keep stonewalling me and telling me they will get these things fixed, but it never happens; they won't even give me the number to their corporate headquarters. Do I have any rights?