Many websites invite and post comments from users. Sometimes these are in the form of comments, other times they are reviews, and in other cases, a site may invite opinions or stories that are aggregated over several pages. What’s the liability of a website for user’s comments?
The good news is that your site can avoid most liability by abiding by the Digital Millenium Copyright Act (which shields you from claims of copyright infringement) and the rules set forth in Section 230 of the Communications Decency Act (which shields you from liability for statements published by others). Keep in mind, you must follow the rules for the shields to work. In general, your concerns for posting comments personal stories are outlined below. The best way to implement these rules is to incorporate them into a set of terms and conditions that you post on one web page. Then as a condition of signing in to make comments, the user checks a box or clicks to accept the terms and conditions when submitting the comment:
So, in summary, you need permission to publish and assurances that the publications don't violate any laws. As noted, these assurances and permissions can be bundled in a click-to-accept statement that the user must agree to before uploading the information. Any electronic method of assent that can be verified -- checking a box, clicking to accept, etc. -- will suffice.