17. How Will We Resolve Conflicts or Disputes?
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In any sharing situation, it's a good idea to come to an agreement about how you will resolve conflicts, before a disagreement actually arises. Once you're mired in conflict, hurt feelings and anger can make it hard to agree on anything. Having a process in place for handling disputes will make it much easier to get past potential sticking points. For a detailed discussion of conflict resolution, see Chapter 4.