Yes. We do not charge our clients to talk to them.
Yes. We offer services for fixed fees and contingency fees (meaning we only recover if you recover).
We do not charge by the hour.
Monday - Friday, 8:00 a.m. to 5:00 p.m.
Available After Hours by Appointment
Kelly & West founding partners, Reggie Kelly and Thomas West, decided over 30 years ago that they wanted to be able to help their clients to the best of their abilities. They decided shortly thereafter to concentrate their practices in different areas of law so that each could best understand the law he practiced and concentrate on fulfilling the needs of each client.
Mr. Kelly predominately practices real estate law, traffic and DWI law. By concentrating his practice in these areas, he is able to stay abreast of the changes in the laws and provide competent, professional and reliable advice to his clients.
Mr. West concentrates his practice solely in personal injury law. By practicing in this area, he handles a wide variety of cases, including wrongful death claims, car/truck/motorcycle accident claims, medical malpractice claims, dog bite claims, and slip/trip and fall claims. By devoting his practice solely to personal injury law, he is able to keep up with the complexities and changes in the laws in this area of practice and is further able to provide his clients with prompt service and attention to the details, offering his clients the best representation possible.
Mrs. Murphy (Mr. West's daughter) practices workers' commpensation law, estate planning and estate administration. By focusing her practice on these few areas of law, she is able to also provide very focused representation, paying close attention to the details as well, thereby achieving successful outcomes for her clients.
Of course, each client's needs are different, so we cannot always help every client. If we cannot help you, we will try to find someone who can. We look forward to helping you soon.
First, our firm has been in business for over 30 years. In that time period, we have learned the best way to help our clients through the use of the latest technology as well as the use of a high number of staff. By doing this, we are able to provide very detailed representation and offer client the highest level of service possible.
Over 75% of our business comes from repeat clients and referrals, so we think this proves that our methods work. We think you will find us competent, caring and eager to help you in any way we can. We try to treat our client the way we would like to be treated if we were the client, keeping them informed at all times and providing personal attention to the needs of each client. If we cannot help our client, then we will try to find someone who can.
We do this by providing our clients with a copy of all documents we sent and all documents that we receive on their case. Also, we provide our clients with a written evaluation of the value of their injury case before we submit our demand to the insurance company.
As often as possible. We have found these tools to be effective, cost efficient, and most satisfying for our clients.
Our biggest strength is our experience. Not many firms have been in business over 30 years. Reggie Kelly and Thomas West have over 31 years of experience each and use group judgment whenever possible.
Our style is to treat our clients the way we would want to be treated if we were the client, pay attention to the details of each case, and to keep our clients informed as much as possible.
Through the use of modern technology and our custom-designed software, we are able to allocate each detail of a case to the appropriate attorney or support staff member to assure that all work is done in a timely manner. This also prevents duplication of unnecessary work and is therefore more cost-effective.
We turn down more cases than we accept; however, even on the cases we turn down, we take time to advise each caller as to why they do not have a case or to direct them to someone who may be able to help them. We do not charge a caller to talk to him or her.
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