About Nolo

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Careers at Nolo

Nolo, a subsidiary of Internet Brands, Inc., offers a unique opportunity to work in a small, established and nationally respected company.

Current Openings

Editorial
Legal Authors

Finance
Finance & Accounting Manager

Marketing
Director, Product Marketing

Sales
Directory Listing Sales

Engineering

Editorial

Freelance Legal Writers

Nolo, the oldest and foremost publisher of do-it-yourself legal books and software for consumers, and Internet Brands, a leader in online publishing for vertical markets, are seeking writers with a strong legal background to contribute well-written, informative articles to our portfolio of legal websites. Writers must be able to read statutes, understand legal issues, and put the law into plain English for a general audience. Demonstrated legal expertise is required.

For more than 40 years, Nolo has been dedicated to publishing the best, most accurate and up-to-date legal information available. We take our mission seriously. If you share our passion for making the legal system accessible to everyone--and can translate legalese into English—we’d love to hear from you.

This is a 100% freelance, telecommuting position. Assignments, writing, editing, and submissions are all handled through our online system. All you need is a computer, internet access, and the ability to deliver clean, concise copy on a variety of legal topics.

Requirements include:

Ability to write in an authoritative, neutral tone.
Ability to translate legal concepts into articles and FAQs that can be easily understood by a consumer audience.
Legal experience. (Please see below for specifications.)
Strong research and fact-checking skills.
Attention to detail and the desire to provide accurate legal information to the online audience.

We are currently looking for strong legal writers in the following areas, with these qualifications:

Bankruptcy Law - A law degree and experience in Chapter 7 or Chapter 13 bankruptcy.
Debt & Credit Law - Experience with consumer issues surrounding debt, such as wage garnishments, student loan debt, repossessions, debt settlement and negotiation, and credit reporting. (Apply to Bankruptcy, but submit a writing sample on a debt topic.)
Criminal Defense Law - Lawyer with experience as a prosecutor or criminal defense attorney.
Disability Law - Experience as a disability lawyer in the fields of Social Security, LTD, ADA access, or workers' compensation.
Estate Planning - At least two years’ experience in estate planning or administration, either as a lawyer or a paralegal.
Family/Divorce Law - Lawyer with at least three years’ experience in the field of family law.
Foreclosure Law - Foreclosure law experience as a lawyer or paralegal.
Immigration - Actively engaged in immigration law practice as a lawyer or paralegal and familiar with immigration-related codes, regulations, and current policies.
Landlord/Tenant Law - Landlord/tenant law experience as a lawyer or paralegal.
Personal Injury Law - Personal injury law experience as a lawyer or paralegal.
Real Estate Law - Real estate law experience as a lawyer or paralegal.
Small Business Law - Lawyer with significant small business law experience.
Tax Law - Must be a lawyer with tax law experience.

If you join the Nolo writing team, a legal editor who has expertise in your subject area will assign and edit your articles. Most articles we publish are from 600 to 1200 words long. Rates vary from $25 to $75; as you would expect, we pay more for longer and more complicated articles.

To apply, simply to www.knowledgewriting.com, the Internet Brands application site for writers.

If you have any questions, feel free to send an e-mail to applications@nolo.com.

Recruiting Coordinator - Part-Time

Nolo, the oldest and foremost publisher of do-it-yourself legal books and software for consumers, and Internet Brands, a leader in online publishing for vertical markets, are seeking a Recruiting Coordinator to support the content team in finding legal writers.

The Recruiting Coordinator will support the content team by posting ads externally, screening applicants, and maintaining productivity number. This person will interact with all levels within the organization in order to execute the recruitment process. The Recruiting Coordinator will provide data to management on current writers, applicants, and overall information on recruitment status.

Responsibilities:
- Mine for resumes using resume databases and other tools.
- Review and filter incoming resumes.
- Research new sources for candidates.
- Contact and administer screening tests to candidates as needed.
- Provide data to management on recruitment numbers.

Qualifications:
- Must be extremely internet savvy.
- Previous experience doing research on the web is a plus.
- Smart self-starter who takes initiative.
- Super organized and detail oriented.
- Excellent communication skills, both verbal and written.
- High energy, positive attitude.
- Ability to work in a team environment.
- Strong computer skills – Outlook, Excel.

Check us out! www.nolo.com, www.internetbrands.com

This is a part-time role working out of our offices in Pleasanton, CA.

To apply, please visit: http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=CARSDIRECT&cws=...

Finance

Finance & Accounting Manager

Nolo is currently looking for a Finance and Accounting Manager to join our team in Pleasanton, CA.
Responsibilities:
-Create and maintain detailed annual budget and monthly forecast models.
-Provide key financial reports to corporate finance at headquarters.
-Create ad hoc reports for GM of Nolo to help manage critical aspects of Nolo.
-Responsible for inventory management including:
-Oversee inventory purchasing.
-Lead company movement to print on demand including selecting the vendor.
-Manage box software vendors and track both revenues and expenses.
-Manage all operational and financial aspects of Nolo retail store in Berkeley.
-Spearhead special projects: perform analyses to drive revenue opportunities, cost rationalization analyses; streamline operations.
-Coordinate with headquarters regarding monthly accounting close activities; review critical aspects of close including inventory, return and rebate reserves, royalties, capitalized software, etc.

The successful candidate will serve as a key finance liaison between the GM of Nolo and Internet Brands corporate finance and accounting. The candidate will also be a participant in strategic and operations planning processes for the business and will handle special requests and projects for the GM of Nolo.

Requirements:
-Bachelor’s degree in Accounting, Economics, Finance or Business. MBA and/or CPA a plus.
-2 or more years experience budgeting, forecasting, finance, private or public accounting, or business analysis.
-Highest degree of proficiency in financial modeling and analysis; skills should include not only Excel expertise, but also abilities to design, communicate, and adjust models to fit business needs and changes.
-Working knowledge of accounting principles.
-Ability to work across various functional areas and to interact with individuals across all levels throughout organization.
-Excellent communications skills.
-Highly detail oriented with a strong sense of ownership over work product.
-Experience working within internet and/or publishing ideal.

To apply, please visit: http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=712

Marketing

Product Marketing Manager

Description

We are looking to expand our team with the addition of a Product Marketing Manager. This role will report directly to the General Manager of Nolo and will be responsible for identifying new product opportunities, and driving the positioning, messaging, pricing, online sales, and direct sales tools development for Nolo’s offering as well as leading strategic online direct response. In this role you will utilize your product marketing expertise across multiple platforms including web, books, SaaS and more.

Responsibilities:

Excellent communications skills.
Highly detail oriented with a strong sense of ownership over work product.

Experience working within internet and/or publishing ideal.

Planning and execution of product marketing activities.
Creating product marketing plans, including market segmentation, positioning, packaging and pricing alternatives.
Designing and executing direct marketing tests, creating test matrices, determining segmentation and targeting strategies, writing copy, determining offers.
Developing market requirements and ensuring they are represented in product roadmaps and releases.
Creating product collateral to support outbound communication, demand generation, and sales efforts.
Driving outbound email and advertising strategies for awareness, acquisition, retention, and upgrading existing customers to new products.
Planning and executing detailed product launch plans.
Performing on-going forecasting, tracking, and results analysis – delivering ROI metrics to internal stakeholders.
Effectively partnering with cross-functional teams (product/project management, engineering and sales) to drive successful end to end campaign generation and execution.
Achieving online sales goals.

Requirements:

5 -10 years of related product marketing with a track record of implementing effective programs; experience with online legal is a plus.
Expertise and a proven track record successfully marketing internet products and applications.
Bachelor’s degree in business, marketing or related field; MBA a plus.
Demonstrated leadership ability.
Strong problem solving and analytical skills.
Excellent communication skills.
Positive attitude; contributor to a positive team spirit.

We offer a comprehensive compensation and benefits package and casual work environment.

Click here to apply.

Product Manager

As a part of our independent and innovative Product Management team, you will have the opportunity to own the product strategy and user experience for your line of business. You will be expected to utilize your full range of product design, interaction design, and visual design skills and be part of a team that’s creating the next generation of web and mobile products using some of the latest technologies.

Responsibilities:
- Conceive, manage, and lead project design from start to finish for your line of business or web property.
- Create design deliverables such as specifications, process flows, wireframes, and mock-ups.
- Work with content and engineering teams to prioritize features and define a product roadmap.
- Interact with other team members to incorporate their innovations and vice versa.
- Continuously monitor site performance and data to recognize trends, model data and forecasts, and drive improvements in the site designs and experience.

Requirements:
- Academic background in human-computer interaction or Computer Science related field .
- BS or MS in Computer Science or related field a plus.
- Excellent command of user experience methods, design principles, and problem-framing skills.
- Impeccable verbal and written communication skills, with the ability to explain your design decisions.
- Unmistakable passion for designing compelling user experiences.
- Ability to prototype your work in HTML/CSS/JS a strong plus.
- Strong online portfolio including self-started projects.

Apply online, at http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=792 or contact Andy Lucas, Lead Recruiter, for more information at 310-280-4598 or andy.lucas@internetbrands.com

Project Manager

Internet Brands, Inc. is currently seeking a web-savvy Project Manager to join our team for NOLO.com and work out of our office in Pleasanton, CA. This is an excellent opportunity to grow your skills in project management and web technologies while working on high traffic, consumer-facing websites.

Responsibilities:
- General management of web projects.
- Gather and develop business and technical requirements.
- Work with internal development team to execute against requirements.
- Ensure projects are launched according to published schedules.
- Keep business owners up to date on project status and potential issues.
- Resolve project, design, or resource issues before they cause schedule delays.

Qualifications:
- Minimum 1-2 years of experience in a web project coordinator or manager role, or equivalent experience leading development teams.
- Understanding of project processes (scheduling, documentation, risk analysis, and contingency planning).
- General understanding of development process, including development, testing, and deployment, as well as work breakdown, dependencies, responsibilities.
- General understanding of web technologies, including PHP, MySQL, HTML, CSS & JavaScript.
- General understanding of Search Engine Optimization principals and best practices.
- Strong written and oral communication skills.
- Strong attention to detail, follow-through, and organizational skills.
- Highly analytical, logical, and good problem solving skills.
- Ability to interact professionally with all levels of staff.
- Consumer facing web company experience is a plus.
- Proficiency in HTML, CSS, Adobe creative suite a plus.

We offer a comprehensive compensation & benefits package including a casual work environment.

Please send resumes to: http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=785

Sales

Inside Sales – Legal Marketing

Looking for that one really great sales role with that one really great company?
Looking to apply your innovative approach to sales in a fun, professional, non-traditional sales environment?
Looking for a career opportunity with an organization where both clients and employees appreciate the company?

Then sell yourself to Nolo. Nolo’s continual growth has resulted in the need to add additional Sales Representatives to our team in our Pleasanton, CA office.

Main Responsibilities:

Contacting potential prospects using the telephone and email.
Track activities in the CRM system (Salesforce).
Maintain a positive, professional attitude while being a team player and cooperating with all departments.
Learn, understand and communicate the applications, features, added value and benefits of using Nolo.
Conducting online demos.
Sending sales collateral and additional communications to prospects.
Closing deals.

Required Skills/Qualifications:

Articulate and professional communicative skills.
Passion for making telephone calls and strong hunter instinct.
Basic computer skills (Office, Internet).
Ability to learn basic Nolo functionality and explain our programs to potential customers.
High school Diploma (2 years of Higher Education preferred).
2 years of Sales or Telemarketing experience (phone experience preferred).
Knowledge of Salesforce and online marketing/advertising a plus.
Must be self-motivated.
Excellent organization skills.
Desire to learn and continually develop sales skills.

Great Benefits and Compensation Plan!

Base salary plus Commission (base salary amount dependent of experience)
Benefits (medical, dental, vision, 401k) after 180 Days

Check us out! www.experthub.com and www.internetbrands.com

Please submit resumes to http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=CARSDIRECT&cws=...

Customer Service and Support Representative

Nolo, the nation's leading provider of self-help legal, business and consumer information, is looking for a full-time, customer-oriented person to join our small but close-knit Service & Support team. Our offices in Pleasanton are filled with nice people who work together to make the law more accessible to everyone by providing legal information on the web, in books, in software, with a Lawyer Directory, and with online applications. We are looking for someone who will be responsible for phone customer service, order processing, and product support for individuals. Tasks include heavy phones and heavy data entry in our internal customer service and technical/product support departments. Accuracy is a must! We are looking to start this position as soon as possible. If you are interested, please send your resume today!

Key Areas of Responsibility:
- Position is still considered entry-level, although the applicant will have to “hit the ground running”
- Respond to phone, internet, fax, email, and mailed inquiries via Salesforce CRM regarding Nolo orders, products, services, and Nolo overall in a professional and service-oriented manner.
- Assist customers with using Nolo software, books, downloads, Lawyer Directory, and online applications.
- Troubleshoot and diagnose software application issues, escalating to QA and programmers as needed.
- Accurately process orders and resolve order problems in Magento database program.
- Assist in template maintenance of Salesforce CRM.
- Utilize Acumen database archive via Remote Desktop Connection for registration and order information.
- Utilize Google Drive to create, share, reference, and maintain documents and spreadsheets.
- Comfortable using Chat and Instant Messaging programs.
- Access and run various other programs primarily to monitor and resolve order issues.
- File, fax, and email various input and output documents as required.
- Interact verbally and in writing with vendors and Nolo staff in a professional, service-oriented manner.
- Participate in the organization, planning, workflow, team spirit and vision of the Service & Support Department.
- Ensure that established policies and procedures are followed.
- Serve as a corporate receptionist by phone in a professional manner.
- Assist Service & Support Management, as needed.

Skills and Attributes:
- Minimum two years of product/technical support or customer service experience required.
- Professional and strong customer service-oriented telephone skills.
- Windows, basic Microsoft Word, and basic Microsoft Excel proficient
- Excellent and accurate data entry skills (10-key by touch and 50 words per minute).
- Strong analytical and problem-solving abilities.
- Ability to assist customers in solving basic math problems.
- Ability to be patient while delivering quality customer service to those not tech-oriented.
- Ability to deal effectively with sensitive and high stress situations.
- Excellent written and verbal communication skills. Team player.
- Familiarity with Macintosh a plus.
- The employee shall work well under pressure and shall at all times demonstrate cooperative behavior with all colleagues and supervisors.
- The employee shall be able to prioritize multiple and sometimes competing deadlines and communicate with supervisors and colleagues regarding their project deadlines.

Schedule: 8AM to 5PM Monday through Friday
Benefits: Health benefits, paid vacation and holidays, 401(k), FSA, a collegial work atmosphere, and much more.

To apply, please visit: http://ch.tbe.taleo.net/CH05/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=803

Engineering

C#/C++ Developer

Pleasanton based Nolo.com, has a current opening for a C#/C++ Developer. This C#/C++ Developer role will have development opportunities for Windows applications in boxed and downloaded software. Individuals in this role must be conceptual thinkers yet highly executional; collaborating from the earliest stages through the entire project life cycle as well as inheriting and enhancing existing code. Our developers own feature development, building community-driven and social networking functionality following coding standards to achieve consistent, compelling experiences. Your code will be running on consumers’ desktops as well as high-traffic, high-availability production environments. Best of all, we have fun and are open to new ideas and approaches.

Responsibilities:

Develop online and offline, boxed and downloadable Windows applications.
Work with team members to establish best practices and procedures to maximize efficiency and minimize risk.
Other corporate related activities to help company attend maximum efficiency and productivity.

Requirements:

Good WORKING knowledge of C/C++/C#.
3+ years of professional coding experience with Windows applications.
Excellent attitude and personal skills; be committed and focused.
Strong communications skills.
BS or MS degree in Computer Science or Engineering or related field.

Nice to Have:

Excellent PHP skills with strong knowledge of SQL relational databases.
Professional coding experience in a LAMP environment.
Experience building scalable internet eCommerce and/or social networking applications.
AJAX, jQuery and XML-RPC experience.

Check us out! www.nolo.com and www.internetbrands.com

This position is working out of our offices in Pleasanton, CA.

To apply, please visit: http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=666