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Jobs @ Nolo!
A job at Nolo in Berkeley, CA offers a unique opportunity to work in a small, established and nationally respected publishing company. Nolo is the oldest and foremost publisher of self-help legal books and software for consumers and is dedicated to providing non-lawyers with accessible, valuable and reliable legal information they can use to take charge of their own legal affairs. Need a little more information? Read about Nolo.
Do's and Don'ts
- Be sure to specify the job title in your cover letter or as the subject of a fax or e-mail.
- No phone calls, please.
Current Opportunities
Online Publicist and Copywriter
Key Areas of Responsibility:
Online Publicity:
- Organize and coordinate PR newswire and social media releases for new products, marketing campaigns and lawyer directory
- Coordinate Nolopedia article release schedule to coincide with Online Marketing campaigns
- Develop relationships with outside blogs and websites for potential future promotions
- Research all applicable avenues for online publicity
- Coordinate all online efforts with trade publicity department for new product releases
Nolo Blogs:
- Develop and execute plans to grow traffic of Nolo blogs via viral/word of mouth marketing initiatives such as through email discussion groups, e-zines, newsgroups, email newsletters, web-based bulletin boards, etc.
- Website copy
- Produce Online Content, including headlines and landing page copy
- Write all product copy
- Write all marketing copy in online interactive applications
Lawyer Directory:
- Manage lead generation for direct mail campaigns
- Coordinate outreach programs for possible partnerships
Skills and Attributes:
- Excellent writing & verbal skills
- Project management skills
- Enthusiastic
- Thorough
- Able to work cooperatively with colleagues and supervisors
- Ability to prioritize multiple and sometimes competing deadlines
- Communicates clearly with supervisors and colleagues regarding their progress in managing their deadlines.
Qualifications:
- Advanced knowledge of web 2.0, blogs, social networking sites, etc.
- Experience with online publicity
- Knowledge of SEO best practices
- Two years of marketing experience
- Bachelor’s Degree
Compensation and Benefits:
- Salary DOE. Full health benefits, 3 weeks vacation, paid holidays, and a collegial work atmosphere. This is a full-time 40-hour per week position.
Legal Editor
Responsibilities:
- Update and edit existing books, software, electronic guides and online content in one or more of the following areas: business, employment, consumer law.
- Edit new books.
- Write original material for Nolo’s website.
- Design online legal forms (and accompanying text) and work with Nolo’s Applications Development Department to implement them.
- Speak with print, broadcast, and online journalists on topics covered by Nolo titles.
- Follow the market and keep up with publishing trends, competition, and opportunities in the area of your expertise.
Key Areas of Responsibility:
- Regularly update software and books.
- Keep up to date on important legal changes.
- Maintain cordial and efficient relations with authors.
Skills and Attributes:
- Ability to organize, write, and edit large, complex works on legal and related subjects.
- Ability to handle several projects at the same time and work collegially with people in other departments.
- Willingness to learn the proprietary applications we use to produce Nolo software.
- Comfortable speaking with the press.
Experience Requirement:
- Bachelor’s and law degrees, with relevant law practice experience preferred
- Writing and editing for lay audiences.
Benefits:
- Salary DOE.
- A competitive salary and a fun, casual work environment with flexible hours
- Three weeks per year of paid time off and a company-sponsored 401(k) plan
- Medical, dental, vision, acupuncture/chiropractic, and long-term disability insurance
CRM Specialist
Nolo, the nation's leading publisher of legal self-help resources for consumers and small business, is looking for an experienced CRM Specialist for our Business Systems Department. Working with our Lawyer Directory Lead, you modify & maintain the CRM tool used for processing and maintaining our Lawyer Directory initiatives.
Responsibilities:
- Customization of Salesforce per specifications received from Lead or Business Systems Manager
- Maintain and generate all Sales Force Lawyer Directory reports Sales Force
- Learn and understand Nolo’s inter-departmental Lawyer Directory operations and workflow
- Learn and understand the relationships between the various systems used to support Lawyer Directory & the implications of change to one system across all systems.
- Identify opportunities (or necessities) for systems change or improvement.
- With input from Lead or Supervisor, support Trade team and Business Development team use of Sales Force
- Exercise good judgment when resolving issues and when determining which issues should be brought to the attention of the supervisor.
- Project assistance on a variety of Business Systems projects, on an ad-hoc basis, including potentially:
- Acumen reporting and database updating
- Needs analysis
- Spec writing
- Project oversight
- Data conversion coordination and/or actual work
- QA coordination and/or actual work
- Systems comparison (i.e. shopping around)
- Training
- Vendor relations
- Perform other duties and responsibilities as may be assigned from time to time.
Skills and Attributes:
- Working knowledge of or familiarity with modifying and customizing CRM software, preferably Salesforce.
- Advanced Excel skills
- Report design experience.
- Verbal and written communications skills.
- Analytical skills and the ability to present analysis clearly.
- Patience and diplomacy.
- Familiarity with DB design, DB programming, and or project planning software a plus.
Compensation and Benefits:
- Salary DOE
- Full healthcare benefits, 401(k), 3 weeks vacation, and a collegial place to work.
Regional Sales Manager
For over 35 years, Nolo has been your legal companion, empowering you and saving you money whenever the law touches your work, life or finances. We are the nation's oldest and most respected provider of legal information, books, software, podcasts and local attorney information for consumers and small businesses, reaching over 10 million people each year.
Our core values and beliefs: We are committed to…
- Remaining the leader in the industry Nolo founded: answering the public need for trustworthy and accessible legal information and tools.
- Ongoing innovation with a clear understanding of the needs of our customers.
- Increasing people's awareness of what Nolo's competitive advantage - the highest quality products from the most trusted source - can mean for them.
With Nolo's new online Lawyer Directory (lawyers.nolo.com), we provide the most comprehensive information ever offered on a lawyer's background - education, work experience, expertise, and personal philosophy. We also verify that lawyers have a valid license and are in good standing with their state bar association.
As a Regional Manager, you will interview and recommend only those lawyers that meet our high standards and that you would hire or refer to friends and family. This is a high-level inside sales position where you do business on the phone and email with educated professionals - offering a critical-need service, helping them get new clients. Matched with your positive attitude, excellent verbal and written communication skills, and consultative selling ability, we have the formula for ultimate success.
Responsibilities:
- Contacting potential advertisers to meet or exceed assigned quota
- Clearly explain the advertising opportunity
- Assist contacted attorneys to complete the detailed application form. Answer attorney questions and forward as appropriate
- Work closely with Sales Manager to determine best opportunities given existing open advertising slots
- Track all calls in detail in SalesForce.com database for all calls where messages are left or conversations occur. All information must be recorded promptly, accurately, and completely
- Excellent sales and presentation skills
- Good people skills. Ability to work well with accounts and in-house Nolo staff
- Good organizational skills. Excellent attention to detail. Keep accurate records in team environment
- Self-motivated. Work independently majority of time under direction of Sales Managers Excellent oral and written communication skills
- Upbeat, ambitious, strong work ethic, reliable, goal oriented
- Make calls quickly and efficiently to meet or exceed assigned quota
- Legal experience is helpful but not necessary
- College degree preferred, but not required
Benefits:
- We offer great compensation and an excellent benefits package.
- Potential to work from home.
Associate Director of Publicity and Promotion
Nolo, the nation's leading self-help legal publisher, is seeking an Associate Director of Publicity and Promotion to lead our growing book and software publishing promotional efforts. This position is an ideal opportunity for a book trade professional who thrives on leveraging new opportunities from an already-stellar media reputation, re-energizing a PR department with an enthusiastic staff.
The Associate Director of Publicity and Promotion will be responsible for media relations, publicity and internal and external communications for promoting the Nolo corporate image and specific key titles. Will lead and manage the publicity department, building and fostering collaborative relationships with the trade division team and other key internal partners. Will also coordinate overall trade promotional strategy, built primarily around great PR strategy and promotions rather than buying traditional advertising.
Responsibilities:
- Lead and manage the trade promotion team
- Develop a comprehensive publicity and promotion plan for each new Nolo product, and for key best-selling product lines. Manage the promotional process from receipt of author contract through post-launch activity.
- Act as primary company spokesperson
- Field media calls
- Oversee all public relations efforts including the coordination, writing and dissemination of a continuous flow of promotional materials to all appropriate media
- Proactively expand the use and scope of publicity with all Nolo divisions; Trade, Online, Business Development, and professional services ad sales (Lawyer Directory)
- Supervise or coordinate media training for senior management or authors (as appropriate), ensuring customization to each trainee’s needs and strengths
- Build and enrich the database of corporate information and media hits
- Provide PR counsel, advice and assistance to various departments
- Initiate and manage internal public relations
- Partner with the Web team to build and use a public relations mini-site or online presence
- Craft co-branded promotions and publicity campaigns
- Develop programs and events that further define and support the Nolo corporate culture including, but not limited to, corporate giving/charity programs. Represent company at trade shows as needed
- Develop high-impact internal and external communications tools and vehicles
- Establish communications best practices that can be executed company-wide
Qualifications:
The ideal candidate will possess a bachelor’s degree in journalism, media communications or other related field, and have at least 8-10 years of progressively responsible publicity experience, with at least 3-5 years in a management role. Experience in book publishing is necessary. The successful applicant should demonstrate a superior level of management and leadership skills. This person will also have excellent oral and written communication skills, and will be able to quickly grasp and convey what makes Nolo products special and Nolo a leader in our field.
Applicant must be able to infuse the department with energy and inspiration and must also be forward-thinking; always pushing the envelope to take publicity beyond its traditional arena. Nolo already enjoys an outstanding reputation for quality in the national media; we need someone to manage, grow and leverage our media contacts. The ability to develop and maintain excellent rapport with media contacts, editors and decision-makers in the book publishing industry and other relevant fields is a must.
The successful candidate will have uncompromising ethics and unquestioned integrity, and will be committed to excellent service and to advancing Nolo’s goals of growth, innovation and creativity. Proven leadership and the ability to translate objectives into cost-effective plans are essential, along with an energetic and results-oriented approach. Proven skills managing budgets, managing important and sometimes conflicting priorities and projects. Proficiency in MS Office (MS Excel, MS Word, MS PowerPoint), and basic MS Windows and media file applications required. Applicant must be able to travel, and must have a valid driver’s license. Media-style interview skills a plus.
Benefits:
- Salary DOE
- Full Healthcare Benefits; 401(k) Plan; 3 Weeks Vacation
- A Collegial Working Atmosphere
Business Systems Manager
Nolo, the nation's leading self-help legal publisher, is seeking a Business Systems Manager.
Responsibilities:
The Business Systems Manager is responsible for establishing the most efficient, cost-effective and risk-free possible approach to company-wide data management and for seeing that any business-critical processes surrounding data management are documented and cross-trained.
Requirements:
- Manage business systems staff; coordinate staff work and conduct performance reviews
- Prioritize business systems work in conjunction with supervisor
- Ensure documentation and cross-training of business systems reports and procedures
- Responsible for the systems that support order processing and fulfillment work
- Ensure creation, modification, documentation and timely delivery of sales and inventory reporting
- Responsible for systems that support advertising sales and billing work flow
- Ensure creation, modification, documentation and timely delivery of advertising sales reporting
- Meet periodically with departments utilizing applications and reporting to assess effectiveness of current systems
- Work with others in I.T. to ensure servers holding company data reports are best organized to meet company needs
- Write physical database descriptions, such as location, space requirements, and access method, backup plans, for I.T. department collaboration and implementation
- Evaluate, monitor & recommend alternatives to and/or updates for business applications including A/R, A/P, Development Cost Tracking
- Report findings/support recommendations with research and analysis; provide time and cost estimates as needed
- For any purchased systems, implement purchase, installation (working with others in I.T.), in-house setup, data conversion and launch
Skills & Attributes:
- Able and willing to share information and communicate technical information to technical and non-technical co-workers
- Strong analytical and problem solving skills
- Strong written and verbal communication skills
- Work well under pressure and at all times demonstrate cooperative behavior with colleagues and supervisors
- Able to prioritize multiple and sometimes competing deadlines and communicate with supervisors and colleagues as required regarding their progress in managing their deadlines
- Ability to flex your schedule to allow for after-hours work as needed
Qualifications:
- 2 years experience in business systems, preferably in book or software publishing
- 2 years management experience
- Familiarity and experience using and supporting various business tools: Contact Management, General Ledger, Acct's Receivable, Inventory Management, Job Costing, Time Tracking.
- Excellent Excel skills
- Experience with various reporting engines
- Familiarity with DB design
- Facility and experience in writing systems requirements documents
- CS degree or equivalent I.S. experience
Pluses:
- Experience with Acumen, SalesForce, QuickBooks and VB scripting
- Familiarity with PCI compliance and book industry EDI
- Familiarity with DB programming
- Familiarity with FileMaker, Access, PHP, SQL
Benefits:
- Salary DOE
- Full healthcare benefits; 401(k) plan; 3 weeks vacation
- A collegial working atmosphere
Web Applications Engineer - Java
Are you a web developer on the verge of burning out? Are you working too many hours? Commuting too far?
Come check out Nolo, a solid Berkeley company with a mission to provide legal information to consumers. Our friendly, hard-working web development team is about to embark on a complete redesign of our web site. We’re starting from the ground up with new software, new programming languages and new information architecture and we’d like a Java developer who can hit the ground running with good ideas, creativity, and solid experience building web applications.
We usually work 40 hours a week and have lives outside of work. Our team members like to spend time with their kids and partners, hike, take photographs, play guitar and practice yoga. We're also committed to producing a Webby award winning web site that really helps people. We can't give you a six-figure salary, but we won't give you any six-figure headaches, either. We've got great benefits and generous time off.
Responsibilities:
- Design and implement website features and maintain existing applications within J2EE, content management system (CMS) and ecommerce applications.
- Keep abreast of new technologies; research and recommend technologies when appropriate.
- Troubleshoot site and web application issues.
- Execute bug fixes as needed for ecommerce & content management systems.
- Perform periodic database projects as needed.
- Perform other duties and responsibilities as may be assigned from time to time.
Skills and Attributes:
- Required:
- Java with an emphasis on J2EE
- SQL - complex queries, joins, data imports and exports, etc. (MS SQLServer, MySQL)
- JavaScript, HTML and CSS
- XML
- Creativity, the desire to work on a large-scale project from start to finish.
- Good organizational and communication skills
- Ability to solve medium to complex technical problems with minimal supervision
- Willingness to pick up new technological skills based on growing and changing business needs.
- Ability to work well under pressure.
- A cooperative, collaborative spirit.
- Plusses:
- ColdFusion, Eclipse, Tomcat, AJAX, RSS, and/or SVN
- Familiarity with Percussion Rhythmyx and/or Open For Business (OFBiz)
- Good knowledge of browser compatibility issues and web accessibility standards
Qualifications:
- 3-5 years experience working on a complex, consumer-facing, database-driven website.
- 1-2 years J2EE
- 3-5 years SQL experience
- Thorough knowledge and proven ability with HTML, JavaScript & CSS
How to apply:
- Send a cover letter and résumé to Human Resources, Nolo, 950 Parker Street, Berkeley, CA 94710, or
- fax to 510-859-0027, or
- email to jobs@nolo.com.
IMPORTANT:
- On emails, please put ONLY the job title in the subject line, and send your cover letter and resume ONLY as MS Word attachments or as an Adobe .PDF file. (Please do not send Wordperfect .WPD documents)
- No phone calls will be accepted. Please DO NOT call or email to see if your resume was received. If you respond by email, have your email program send you a delivery receipt.
- Please include your phone number, mailing address and email address. We will contact you if we decide to pursue your application, but not otherwise.
Nolo is the nation's leading provider of self-help solutions for consumers and small businesses. Our books and software cover everyday legal and business matters such as estate planning, patents and other intellectual property concerns, landlord-tenant law, bankruptcy and debtor's rights, family law, immigration and employment. We produce an award-winning website (http://www.nolo.com/) books and software products.
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