State Consumer Protection Offices
If you've fallen prey to a consumer scam, your state or local consumer protection agency can help.
Every state has a consumer protection agency, and many cities and counties have similar agencies. Consumer protection agencies are a valuable resource to consumers. They perform all kinds of functions, including:
- educating consumers about their rights
- publishing pamphlets explaining state consumer protection laws
- publishing tip sheets with advice on how to avoid scams
- maintaining consumer complaint phone lines
- conducting investigations into consumer and financial scams
- enforcing consumer protection laws
- bringing civil lawsuits to stop scammers
- prosecuting scammers under criminal laws, and
- licensing and regulating various professions such as real estate brokers or insurance agents.
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To find the consumer protection office in your state, county or city, visit the federal consumer action website, a publication of the Federal Citizen Information Center, at http://consumeraction.gov/state.shtml.
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