Nolo's Plain-English Law Dictionary
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- Mail Or Telephone Order Rule
- A Federal Trade Commission rule that requires a seller to ship goods ordered by mail, phone, computer, or fax to a customer within the time promised or, if no time was stated, within 30 days. If the seller cannot ship within that period, the seller must send the customer a notice with a new shipping date and give the options of canceling the order and getting a refund or agreeing to the delay.